Patient Care Assistant-Alternate Care Unit

Loma Linda University Health; Loma Linda (CA); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

Loma Linda University Health is seeking a Patient Care Assistant (PCA) to work under the direct supervision of a Registered Nurse in a fast-paced inpatient department. The role involves delivering direct and indirect patient care and supporting a high-performing team while upholding compassionate care standards.

Successful completion of a CNA/MA program or Nursing Fundamentals is required, with six months of nursing assistant experience preferred.

Formación

• Must have completed an approved CNA or MA program, or Nursing Fundamentals.
• Six months nursing assistant or MA experience preferred.
• BLS certification required by the American Heart Association.

Responsabilidades

• Assist with direct patient care under RN supervision.
• Provide age-appropriate patient care and monitor patient status.
• Document care activities in the electronic medical record.
• Communicate effectively with patients, families and care team.

Conocimientos

Customer service

English literacy

Spanish language

Team collaboration

Educación

CNA program

MA program

Herramientas

EMR (Electronic Medical Records)

Microsoft Word

Outlook

Descripción del empleo

Job Summary

Job Summary: The Patient Care Assistant (PCA) works under the direct supervision of the Registered Nurse (RN) in a fast‑paced inpatient department licensed under Loma Linda University Medical Center (LLUMC), a Magnet Recognized large tertiary academic medical center. Provides direct and indirect age‑specific and developmentally appropriate patient care, seeks information and clarification of duties as needed. Functions within the scope of practice for unlicensed assistive personnel and in accordance with policies, procedures, techniques and guidelines in all aspects of job duties. Meets qualifications and competencies as identified in the department‑specific Plan for Providing Care. Exhibits behaviors that contribute to a highly motivated and high‑performance team and displays professionalism in behavior, dress and conversation. Demonstrates flexibility and accepts changing assignments and job duties throughout the shift as requested. Utilizes effective interpersonal skills to maximize excellence in customer service and follows service excellence best practices to improve and maintain high patient, family satisfaction scores. Contributes to a work environment of caring and cooperation among a culturally diverse workforce and patient population. Performs other duties as needed.

Education and Experience

Education and Experience: Successful completion of an approved Certified Nursing Assistant (CNA) program or Medical Assisting (MA) program, or completion of School of Nursing Fundamentals required. Minimum six months nursing assistant or MA experience preferred.

Knowledge and Skills

Knowledge and Skills:

• Demonstrates competencies in fundamentals of patient care and knowledge of scope of practice for unlicensed healthcare team members.
• Exhibits strong customer service skills.
• Able to read, write legibly and speak in English (and Spanish preferred) with professional quality.
• Use computer, printer and software programs necessary to the position, e.g., Word, Outlook, electronic medical record.
• Perform basic non‑licensed patient care activities.
• Comprehend and follow‑through with instructions.
• Relate and communicate positively, effectively and professionally with others.
• Be assertive and consistent in following and enforcing policies.
• Work calmly and respond courteously when under pressure.
• Collaborate.
• Accept direction.
• Think critically and use good judgment.
• Work independently with minimal supervision.
• Perform basic math functions.
• Compose written material.
• Manage multiple assignments effectively.
• Organize and prioritize workload.
• Problem‑solve.
• Recall information with accuracy.
• Pay close attention to detail.
• Distinguish colors and smells as necessary for patient care.
• Hear sufficiently for general conversation in person and on the telephone.
• Identify and distinguish various sounds associated with the workplace and patient care.
• See adequately to read computer screens, medical records and written documents necessary to position.
• Discern temperature variances through touch.

Licensures and Certifications

Licensures and Certifications: Basic Life Support (BLS) certification issued by the American Heart Association required.