Patient Care Advocate - Part Time (Friday & Saturday) Remote (Fully Remote)

Hey Jane; United States; Remote; USD 41,000 - 45,000; Part time

Job summary

Hey Jane provides virtual reproductive and sexual health care, including medication abortion, through a discreet mobile platform. The in-house clinical care team has helped more than 100,000 patients, and the company is committed to equitable, judgment-free care.

Hey Jane is seeking a part-time clinician to answer patient questions, coordinate care, and track patients through their care journey with trauma-informed, compassionate support.

Qualifications

• Healthcare background with 1+ years of experience in abortion care.
• Strong communication, organization, triage, and problem-solving skills.
• Comfort with online tools and trauma-informed care.

Responsibilities

• Answer patient questions related to treatment, logistics, and next steps.
• Troubleshoot patient concerns regarding shipping, refunds, scheduling, and care coordination.
• Track patients through their care journey and ensure timely follow-up.

Skills

Communication

Organization

Triage

Problem solving

Trauma-informed care

Job description

• Answer patient questions related to treatment, logistics, and next steps.
• Troubleshoot patient concerns regarding shipping, refunds, scheduling, and care coordination.
• Track patients through their care journey and ensure timely follow-up.

Qualifications:

• Healthcare background with 1+ years of experience in abortion care.
• Strong communication, organization, triage, and problem-solving skills.
• Comfort with online tools and trauma-informed care.

Compensation & Schedule:

• Part-time: Friday and Saturday, 12:00pm - 10:00pm ET.
• Pay: $30-$33/hr with weekend differential.

About Hey Jane:

• Mission-driven team expanding access to reproductive health care.
• Remote-first culture with a diverse, inclusive clinical team.

Hey Jane

Hey Jane provides virtual reproductive and sexual health care, including medication abortion, through a discreet mobile platform. The in-house clinical care team has helped more than 100,000 patients, and the company is committed to equitable, judgment-free care.