Patient Billing/Services Representative II - Medicine Multispecialty Center - Village Square

Washington University in St. Louis; St. Louis (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Patient Billing/Services Representative to join their dynamic team. This role involves obtaining insurance information, registering new patients, and providing essential support regarding billing inquiries. The ideal candidate will have a strong background in billing systems and a commitment to patient care. With a focus on financial assistance and effective communication, this position offers a rewarding opportunity to make a difference in patients' experiences. Join a supportive environment that values diversity and offers comprehensive benefits, including health insurance and tuition assistance.

Benefits

Vacation

Health insurance

Retirement plans

Wellness programs

Tuition assistance

Qualifications

• 3+ years in billing systems or medical office setting.
• BLS certification within one month of hire.

Responsibilities

• Obtains insurance information and counsels patients on financial assistance.
• Registers new patients and assists with form completion.
• Explains billing process to patients and staff.

Education

High school diploma or equivalent

Job description

Patient Billing/Services Representative II - Medicine Multispecialty Center - Village Square

Join to apply for the Patient Billing/Services Representative II - Medicine Multispecialty Center - Village Square role at Washington University in St. Louis

Position Summary

Scheduled Hours: 40

Obtains insurance information and referral forms and counsels patients on financial assistance when seen in department for services.

Job Description

Primary Duties & Responsibilities:

• Obtains insurance information from patients and counsels alternative ways for financial assistance.
• Registers all new patients and assists with form completion.
• Reviews schedule for new patients and makes updates when necessary.
• Calls patients with appointment time reminders; obtains insurance information and referral forms.
• Explains billing process to patients; answers inquiries from patients and third-party payers.
• Explains billing process to staff; assists with basic account activities.
• Assists patients with insurance questions regarding billing.
• Supports staff with reminder cards and scheduling duties.
• Performs other duties as assigned.

Working Conditions

Location: Normal office environment and patient care setting.

Physical Effort: Sitting at a desk, repetitive wrist, hand, or finger movements.

Qualifications

Education: High school diploma or equivalent, or combination of education and experience.

Certifications: BLS certification (American Heart Association or Red Cross), obtained within one month of hire.

Work Experience: 3+ years in billing systems, third-party claims, medical office setting, or customer service.

Skills: Not applicable.

Driver's License: Not required.

Additional Information

Salary Range: $17.34 - $25.40/hour. Benefits include vacation, holidays, health insurance, retirement plans, wellness programs, family leave, tuition assistance, and more. Equal opportunity employer encouraging diverse applicants.