Patient Billing Representative - Call Center (FT, 100% Remote)

California Jobs; San Gabriel (CA); Remote; Full time

Job summary

A prominent healthcare services employer is seeking a Patient Billing Representative for a fully remote position. This role involves handling billing inquiries, assisting patients with financial responsibilities, and ensuring an efficient resolution process. Offering competitive pay starting at $17.50 per hour, along with comprehensive benefits, this position is ideal for those with a background in customer service and healthcare. Join a diverse and inclusive team dedicated to serving patients across the U.S.

Benefits

Generous Paid Time Off (PTO)

Comprehensive benefits package

401K Savings Plan

Monthly bonus incentives

Qualifications

• Must be punctual for scheduled shifts.
• Previous customer service experience in healthcare preferred.
• Strong written and verbal communication skills.

Responsibilities

• Investigate and clarify payment inquiries.
• Assist patients with outstanding balances.
• Answer billing questions and resolve issues efficiently.

Skills

Communication

Customer Service

Billing Processing

Education

High School Diploma or GED

Job description

Patient Billing Representative - Call Center (FT, 100% Remote)

Employer Industry: Healthcare Services

Why Consider this Job Opportunity:
- Salary of $17.50 per hour plus monthly bonus incentives
- Generous Paid Time Off (PTO) policy
- Comprehensive benefits package including health, dental, and vision coverage
- 401K Savings Plan to help you prepare for retirement
- Opportunity to work remotely from anywhere in the U.S.
- Immediate hiring for qualified candidates

What to Expect (Job Responsibilities):
- Investigate payment status and inquiries to determine patients' out-of-pocket financial responsibilities
- Collect outstanding balances and assist patients with payment options
- Answer billing questions, including explanations of benefits, balances, payments, and benefit information
- Ensure prompt, efficient, and accurate resolution of calls
- Provide support to patients regarding their billing inquiries

What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Minimum educational requirement: High School Diploma or GED
- Previous experience in a customer service role, preferably in healthcare
- Strong communication skills, both written and verbal
- Proficiency in handling billing inquiries and payment processing

How to Stand Out (Preferred Qualifications):
- Experience in patient billing or collections within a healthcare setting
- Familiarity with healthcare insurance processes and terminology
- Ability to work independently and manage multiple tasks effectively

#HealthcareServices #CustomerService #RemoteWork #CompetitivePay #CareerOpportunity

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About the company

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