Patient Billing Representative

Select Medical; Camp Hill, Northern (Cumberland County, KY); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Career advancement

Benefits & PTO

Referral bonuses

Orientation program

Team environment

Job summary

Select Medical is seeking a Patient Billing Representative, Level 1 in the United States. The role involves processing daily billing, verifying information, and ensuring timely claims submissions while supporting a fast-paced, team-oriented environment.

Qualified candidates have a high school diploma and at least one year of customer service experience; healthcare billing experience is preferred and proficiency with MS Office is expected. Training and benefits accompany the position.

Qualifications

• High school diploma or equivalent is required.
• One year of customer service experience in Retail/Hospitality/Banking/Healthcare.
• Healthcare billing experience preferred.
• Computer skills including Microsoft Office and research tools.
• Ability to multitask and meet deadlines.

Responsibilities

• Review admission documents and verify HMS data against admission forms.
• Process daily billing and ensure claims are billed within 24 hours of placement into the clearinghouse.
• For Commercial accounts, compare HMS to Insurance Contract Requirements for accuracy.
• For Medicare accounts, bill MSP accounts and follow up until finalized.
• Follow up on billed accounts and document HMS activity in patient accounts.

Skills

Customer service

Multitasking

Research tools

Interpersonal skills

Education

High school diploma or equivalent

Tools

MS Office

Job description

Job Description

Pay starting at $17.50/hr

What do you get working for Select Medical?

• Career Advancement opportunities when meeting the metrix
• Competitive benefits and PTO
• Eligible for referral bonuses and performance bonuses
• Thorough orientation program
• Team-oriented, fast-paced environment

What are we looking for?

• Can you multitask effectively in a fast-paced environment?
• Do you have strong computer skills, including Microsoft Office and research tools?
• Is your work history stable, with long-term roles and minimal unexplained gaps?
• Do you have experience in healthcare or supporting patients from a billing or administrative background?
• Are you able to prioritize tasks and manage competing deadlines?

The Patient Billing Representative, Level 1 is responsible for the daily billing process to ensure that payors are receiving accurate and timely claims. They are responsible for completing projects and problem-solving known issues.

Responsibilities

• Reviews admission documents and verifies that information in HMS is consistent with the information on the admission forms.
• Processes the daily billing, assuring that all claims are billed within 24 hours of placement into the clearinghouse database.
• For Commercial accounts, compares HMS to Insurance Contract Requirement for accuracy utilizing all contract tools at admission, discharge and set intervals for in-house accounts.
• For Medicare accounts, bills Medicare Secondary Payor (MSP) accounts identified on MSP spreadsheet and follows up on the accounts until they are finalized.
• Resolves late charges in accordance with the Late Charge Policy.
• Verifies, utilizing website and/or phone, that the insurance company is in receipt of the bill no later than 10 days after the billed date.
• Follows up weekly on billed accounts for 35 days post-bill date or until payment is issued, whichever is first.
• Reviews various billing reports and communicates to appropriate facility staff and management any identified issues on the reports.
• Accurately documents HMS on any and all activity completed in a patient account.
• Communicates with billing and collection staff issues that are identified with insurance carriers.
• Supports the mission/core values and direction of Select Medical both within the CBO and throughout the organization.
• Performs any additional duties and projects as assigned by the CBO management team.

Qualifications

Required:

• High school diploma or equivalent required.
• One year of customer service experience – Retail/Hospitality/Banking/Healthcare

Preferred:

• Healthcare billing experience preferred.
• Computer Skills
• Microsoft Office: Outlook, Word, and Excel.
• Ability to work with multiple programs simultaneously.
• Good interpersonal skills including: face-to-face, verbal, electronic, and telephonic.
• Professional Skills:
• Accuracy and attention to Detail
• Organized
• Good time management skills in order to meet deadlines.
• Ability to multitask
• Ability to work independently and as part of team to reach a mutually established goals.
• Flexible and open to change
• This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management
• Previous experience in metrics based role, where production/quality standards are upheld.

Additional Data

Select Medical strives to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

• An extensive and thorough paid orientation program.
• Paid Time Off (PTO) and Extended Illness Days (EID).
• Health, Dental, and Vision Insurance; Life insurance; Prescription coverage.
• A 401(k) retirement plan with company match.

Working Conditions/PhysicalDemands:

• Sitting for extended periods of time
• Ability to lift weight up to 35 lbs.

Equal Opportunity Employer/including Disabled/Veterans