Patient Billing & Collections Specialist

Foundation Health; Fairbanks (AK); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

401k with employer match

Onsite gym

Wellness programs

Discount programs

Tuition assistance

Student loan forgiveness

Job summary

Foundation Health Partners in Alaska seeks a detail-oriented team member to coordinate patient billing and collections across payments, posting, denials, and payer research, ensuring timely reimbursement.

This full-time role requires a high school diploma and 1+ year in patient financial services; you will work with clinical and administrative staff, handle inquiries, and help reduce accounts receivable while upholding quality and service standards.

Qualifications

• High school diploma or GED.
• 1+ year experience in patient financial services or insurance collections.
• Ability to multi-task with minimal supervision.
• Strong interpersonal, oral, and written communication skills.
• Proficient with common office software (word processing, spreadsheets, databases).

Responsibilities

• Process payments, adjustments, claims, correspondence, refunds, denials, and payment plans accurately and timely.
• Reconcile, balance, and pursue account balances/payments/denials with payers and remits.
• Research payments and denials to identify discrepancies; make appeals as needed.
• Build relationships with internal units and provider offices; educate and correct issues.
• Respond to calls to resolve billing and accounting issues; provide excellent customer service.
• Work to reduce accounts receivable balances and days outstanding.
• Document and communicate with payers using the company systems.

Skills

Patient financial services

Multi-tasking

Communication skills

Education

High school diploma/GED

Tools

Office software

Job description

Foundation Health Partners in Alaska seeks a detail-oriented team member to coordinate patient billing and collections across payments, posting, denials, and payer research, ensuring timely reimbursement.

This full-time role requires a high school diploma and 1+ year in patient financial services; you will work with clinical and administrative staff, handle inquiries, and help reduce accounts receivable while upholding quality and service standards.