Patient Billing Advocate - Incentive Pay Eligible

Nevada Regional Medical Center; Nevada (MO); On-site; USD 21,000 - 29,000; Full time

Job summary

Nevada Regional Medical Center is seeking a Billing Clerk to support patient accounts and billing operations. The role focuses on preparing and submitting itemized statements, handling patient inquiries, and resolving billing discrepancies.

The successful candidate will balance accounts, take payments by phone, and work with the billing team to ensure accurate and timely statements. The position requires high school graduation, strong communication skills, and the ability to manage multiple

Qualifications

• High school graduate or equivalent.
• 2+ years of customer service experience.
• Knowledge of medical terminology preferred.

Responsibilities

• Prepare and submit itemized statements to various requesters either electronically or by paper.
• Handle patient inquiries and answer questions from patients.
• Identify and resolve patient billing problems.
• Take payments by phone, follow-up on missed payments and resolve financial discrepancies.
• Work with billing to resolve accounts.
• Identify and initiate refunds to patients.
• Call and speak to patients with review findings of their queries.
• Balance patient accounts.
• Maintain patient confidentiality.
• Other duties as assigned.

Skills

Clear communication

Team player

Math skills

Multitasking

Oral and written comms

Education

High school diploma or equivalent

Job description

Nevada Regional Medical Center is seeking a Billing Clerk to support patient accounts and billing operations. The role focuses on preparing and submitting itemized statements, handling patient inquiries, and resolving billing discrepancies.

The successful candidate will balance accounts, take payments by phone, and work with the billing team to ensure accurate and timely statements. The position requires high school graduation, strong communication skills, and the ability to manage multiple