Patient Billing & Accounts Specialist (Hybrid, NYC)

Child Mind Institute; New York (NY); Hybrid; USD 50,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

401(k)

Paid parental leave

Dependent care

Discounted tickets and entertainment

Job summary

Child Mind Institute in New York, NY, is seeking a Patient Accounts Associate to join the Clinical Administration Clerical team. You will process invoices, manage patient billing and accounts receivable, and coordinate with clinicians, patients, and internal teams in a hybrid work setup.

The role requires a Bachelor’s Degree and 1+ year of experience, with a compensation package including medical insurance, 401(k), parental leave, and other perks.

Qualifications

• Bachelor’s Degree with 1+ year experience or an equivalent combination of education and experience.

Responsibilities

• Process invoices in the EMR system.
• Manage billing related documentation including invoices and consents.
• Facilitate open balances, payment plans, follow-up and escalation to ensure accounts are up to date.
• Provide high quality customer service in daily interaction with patients and families.
• Understand mental health billing codes, rules, and communicate with patients and clinicians.
• Review daily transactions and process corrections.
• Liaise with insurance companies on patients' behalf when necessary.
• Resolve urgent, sensitive, and confidential issues with discretion and integrity, and protect personal health information.

Education

Bachelor’s Degree and 1+ year experience

Job description

Child Mind Institute in New York, NY, is seeking a Patient Accounts Associate to join the Clinical Administration Clerical team. You will process invoices, manage patient billing and accounts receivable, and coordinate with clinicians, patients, and internal teams in a hybrid work setup.

The role requires a Bachelor’s Degree and 1+ year of experience, with a compensation package including medical insurance, 401(k), parental leave, and other perks.