Patient Benefits Counselor

Ensemble Health Partners; Richmond (VA); On-site; USD 42,000 - 55,000; Full time

Job summary

Ensemble Health Partners is seeking a Public Benefit Specialist to help patients access and understand healthcare coverage and public programs, including Medicaid eligibility and enrollment support. The role focuses on guiding patients through benefits and financial responsibilities while coordinating with care teams.

You will verify insurance, screen and enroll patients in Medicaid and other public programs, explain benefits and financial responsibilities, and connect patients with appropriate

Responsibilities

• Verify insurance coverage and benefits explanations.
• Screen and enroll patients in Medicaid and other public programs.
• Explain benefits and financial responsibilities to patients.
• Connect patients with appropriate financial resources and assistance.

Job description

Ensemble Health Partners is seeking a Public Benefit Specialist to support patients in accessing and understanding healthcare coverage and financial assistance options. In this role, you will verify insurance, screen and enroll patients in Medicaid and other public programs, explain benefits and financial responsibilities, and connect patients with appropriate financial resources. You’ll collaborate with revenue cycle, clinical, and patient access teams to reduce denials, improve collections, and enhance the overall patient financial experience in a mission-driven, high-growth environment.