Patient Benefits Counselor

Ensemble Health Partners; Lorain (OH); On-site; USD 48,000 - 64,000; Full time

Job summary

Ensemble Health Partners is seeking a Public Benefit Specialist to assist patients with accessing healthcare coverage and financial assistance options. The role includes verifying insurance, enrolling patients in Medicaid and other public programs, and explaining benefits and financial responsibilities to patients and families.

You will collaborate with revenue cycle, clinical, and patient access teams to reduce denials, improve collections, and enhance the overall patient financial experience

Responsibilities

• Verify insurance coverage and benefits for patients.
• Screen and enroll patients in Medicaid and other public programs.
• Explain benefits and financial responsibilities to patients and families.
• Connect patients with appropriate financial resources and assistance programs.
• Collaborate with revenue cycle, clinical, and patient access teams to reduce denials and improve collections.

Job description

Ensemble Health Partners is seeking a Public Benefit Specialist to support patients in accessing and understanding healthcare coverage and financial assistance options. In this role, you will verify insurance, screen and enroll patients in Medicaid and other public programs, explain benefits and financial responsibilities, and connect patients with appropriate financial resources. You’ll collaborate with revenue cycle, clinical, and patient access teams to reduce denials, improve collections, and enhance the overall patient financial experience in a mission-driven, high-growth environment.