Patient Authorization and Referral Representative - Patient Access

Pacific Medical Centers; Seattle (WA); Hybrid; USD 31,000 - 49,000; Full time

Job summary

Pacific Medical Centers is seeking a Patient Access Specialist to handle pre-registration, verify registration details, and confirm insurance eligibility for patients. You will also provide routine financial counseling and work closely with back-office teams to ensure a seamless patient experience.

The role emphasizes accurate communication, collaboration, and adherence to guidelines within a hybrid work setting at our Seattle locations.

Qualifications

• 1 year health care or insurance experience required.
• Prior experience in liaison role for providers and staff.
• Experience with ICD-10, CPT, HCPCS coding preferred.

Responsibilities

• Provide efficient, accurate patient communications and pre-registration.
• Verify insurance eligibility and benefits for patients.
• Assist with financial counseling and bill inquiries to support patient experience.
• Collaborate with back-office teams to ensure smooth patient access workflow.

Skills

Healthcare experience

Liaison with providers and staff

Tools

ICD-10

CPT

HCPCS

Job description

Description

Provides efficient, accurate, and effective customer focused communication services, pre-registration of new patients and verification of registration for established patients. Obtains insurance eligibility verification for all patients. Verifies insurance benefits and obtains referral authorizations. Provides routine and complex financial counseling to patients, researches routine and complex billing issues. Works collaboratively with the back office teams to ensure an exceptional patient experience.

Providence caregivers are not simply valued theyre invaluable. Join our team at Pacmed Clinics DBA Pacific Medical Centers and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 1 year Health care or insurance experience
• Prior experience in liaison role for providers and staff.

Preferred Qualifications:

• Patient third party eligibility verification experience on an automated patient accounts system
• Experience with coding: ICD-10, CPT, HCPCS.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission to advocate, educate and provide extraordinary care.

About Providence

At Providence, our strength lies in Our Promise of Know me, care for me, ease my way. Working at our family of organizations means that regardless of your role, well walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About the Team

Pacific Medical Centers (PacMed) is a private, not-for-profit, primary and integrated multi-specialty health care network with outpatient clinics and primary and specialty care providers in King, Snohomish and Pierce counties. We combine decades of patient-centered care with cutting-edge technology, first-class facilities and board-certified providers.

Our strong team environment and respect for our peopleat all levels and from all backgroundsallow us to provide authentic care that achieves the highest-quality patient outcomes, backed by the strong network of resources and support through our affiliation with the Providence family, including local partners like Swedish Health Services.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern.

Job Schedule: Full time

Job Shift: Day

Career Track: Admin Support

Department: 3060 PATIENT ACCESS WA

Address: WA Seattle 1124 Columbia St

Work Location: Swedish First Hill 1124 Columbia-Seattle

Workplace Type: Hybrid

Pay Range: $22.62 - $35.22

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.