Patient Authorization and Referral Representative

Providence; Spokane (WA); On-site; USD 34,000 - 52,000; Full time

Job summary

Providence Physician Management Group is seeking a Patient Authorization and Referral Representative to support referral processing for PMG physician offices. You will communicate with internal and external medical offices and insurers to ensure timely, accurate provider referrals and maintain a team-focused culture aligned with Providence’s mission.

The role emphasizes collaboration, accurate record-keeping, and adherence to policies while upholding patient-focused care and professional service.

Qualifications

• 1 year of experience in the medical field.
• Excellent communication with internal and external medical offices and insurers.

Responsibilities

• Initiates referral processing and related clerical duties in support of the PMG physician offices.
• Communicates with internal and external medical offices and insurance companies to ensure provider referral requests are processed timely and accurately.
• Supports team goals and embodies Providence Health & Services' mission and values.

Skills

Medical field experience

Job description

The Patient Authorization and Referral Representative initiates a variety of external and internal referral processing and skilled clerical duties in support of the PMG physician offices. Communicate with internal and external medical offices and insurance companies to ensure provider referral requests are processed timely and accurately. Performs all duties in a manner which promotes team concept and reflects the mission and values of Providence Health & Services.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Physician Management Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Preferred Qualifications

• 1 year of experience in the medical field.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Missionof caring for everyone, especially the most vulnerable in our communities.