Patient Assistant Pharmacy Coordinator

BJC HealthCare; St. Louis (MO); Remote; USD 40,000 - 70,000; Full time

Job summary

Join a leading nonprofit healthcare organization as a Remote Patient Assistant Pharmacy Coordinator. This role is essential in helping patients access copay and drug assistance programs, ensuring compliance with regulations, and coordinating communication between pharmacy staff and manufacturers. With a commitment to community health and wellness, this position offers the chance to make a meaningful impact in the lives of patients. Enjoy a supportive work environment with comprehensive benefits from day one, including medical, dental, and tuition assistance. If you're passionate about healthcare and patient advocacy, this opportunity is perfect for you.

Benefits

Comprehensive medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Pension Plan/403(b)

401(k) with match

Tuition Assistance

Paid Time Off

Adoption assistance

Qualifications

• Healthcare experience in social work or case management is essential.
• Epic experience is a plus for this role.

Responsibilities

• Coordinate enrollment and maintenance of patients in assistance programs.
• Process patient copayments and ensure compliance with billing practices.

Skills

Healthcare experience

Social Work

Pre-Authorization

Case Management

Epic experience

Education

High School Diploma or GED

Nursing Diploma/Associate's

Associate or Trade School Equivalent

Tools

Financial systems

Job description

Additional Information About the Role

BJC HealthCare is hiring a REMOTE Patient Assistant Pharmacy Coordinator. Looking for someone with healthcare experience in Social Work, Pre-Authorization, or Case Management. Epic experience also a plus!

- Schedule: Monday-Friday 7:00 am - 3:30 pm or 7:30 am - 4:00 pm

- Location: Remote (works with all 6 BJC Siteman/satellite locations)

- Benefits Eligible

Overview

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois, and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban, and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care, and hospice.

BJC is the largest provider of charity care, unreimbursed care, and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach, and community health programs and regional economic development.

BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.

Role Purpose

Works on behalf of the hospital and the patient to identify and enroll patients in copay assistance and patient drug assistance offered through pharmaceutical manufacturers. Ensures ongoing compliance with the program requirements including verification and reporting of patient insurance status and financial situation. Responsible for completing all data elements in a timely and efficient manner and coordinating communication between pharmacy staff and the manufacturer to order and receive drug shipments in accordance with all applicable state and federal laws. Accepts and posts patient copayment through applicable financial systems.

Responsibilities

• Serves as a liaison between pharmacy, revenue cycle, patient access, finance, physician’s offices, and sites of care to coordinate the enrollment and maintenance of patients eligible for manufacturer sponsored patient assistance and copay assistance programs.
• Maintains a list of eligible patients and appointments to procure drug from the manufacturer as prospective or replacement therapy.
• Monitors receipt of patient assistance medication and coordinates delivery to the correct infusion location.
• Maintains compliant billing practices for patients receiving benefit from patient assistance programs.
• Processes patient copayments in financial systems.
• BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.
• Performs Other Responsibilities as Assigned.

Minimum Requirements

Education

• High School Diploma or GED

Experience

• <2 years

Supervisor Experience

• No Experience

Preferred Requirements

Education

• Nursing Diploma/Associate's
• Associate or Trade School Equivalent

Experience

• 2-5 years

Licenses & Certifications

• Certified Medical Assistant
• State Bd Pharm Registration
• Registered Health Info Tech

Benefits and Legal Statement

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social, and financial well-being.

• Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date.
• Disability insurance* paid for by BJC.
• Pension Plan*/403(b) Plan funded by BJC.
• 401(k) plan with BJC match.
• Tuition Assistance available on first day.
• BJC Institute for Learning and Development.
• Health Care and Dependent Care Flexible Spending Accounts.
• Paid Time Off benefit combines vacation, sick days, holidays, and personal time.
• Adoption assistance.

To learn more, go to www.bjctotalrewards.com/Benefits

*Not all benefits apply to all jobs.

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties, and qualifications required of employees assigned to this job. Equal Opportunity Employer.