Patient Arrival Concierge

UPMC; Pittsburgh (Allegheny County); On-site; USD 26,000 - 32,000; Full time

Job summary

UPMC is seeking a valet attendant to support the The Kamin Tower at UPMC Presbyterian campus. The role involves welcoming patients and visitors, guiding parking operations, and ensuring safe handling of vehicles in a fast-paced environment.

This position requires courteous, professional interaction with patients, families, and medical staff, with typical hours roughly 6:00 am – 6:00 pm. Training in safety and customer service will be provided.

Responsibilities

• Request approval from the parking supervisor prior to taking any breaks.
• Greet and address all patients and others in a courteous and professional manner at all times.
• Operate the department's radios as per the established procedures.
• Operate all vehicles entrusted to the valet service in a safe and responsible manner.
• Store keys as per departmental procedure.
• Immediately notify the parking supervisor of any damage done to a vehicle.
• Adhere to the philosophy and standards of the business unit to include conveying respect, courtesy, enthusiasm, professionalism, and a positive attitude in work situations with patients, peers, medical staff, and visitors.
• Ensure that all necessary information is completed on the tags and on the log sheet.
• Assist with parking and traffic control in designated valet parking areas as directed by the customer service team leader and/or the parking supervisor.
• Respond to directions from the customer service team leader and/or the parking supervisor.
• Respond to driveway/garage to transport vehicles as quickly as possible.
• Report for duty on time and in uniform.

Job description

UPMC is seeking a valet attendant to support the The Kamin Tower at UPMC Presbyterian campus. The role involves welcoming patients and visitors, guiding parking operations, and ensuring safe handling of vehicles in a fast-paced environment.

This position requires courteous, professional interaction with patients, families, and medical staff, with typical hours roughly 6:00 am – 6:00 pm. Training in safety and customer service will be provided.