Patient Ambassador (Non-Exempt)

MHM Support Services; St. Louis (MO); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Tuition support

Matched retirement plans (32+ hrs)

Job summary

Mercy is seeking a Patient Ambassador to deliver patient-focused support across food and nutrition, linen, laundry, housekeeping, and supply management. You will operate TUG robots to deliver meals and supplies to nursing units, under the supervision of the Patient Food Services Manager.

Qualifications include English communication skills, a high school diploma, and Food Handlers certification within 90 days. Mercy values growth and ongoing learning in this multidisciplinary environment.

Qualifications

• High school diploma preferred.
• Food Handlers certification within 90 days of hire.
• Ability to communicate effectively in English, both verbally and in writing.
• Interest in learning new skills and growing in the department.

Responsibilities

• Provide patient-focused support services across food/nutrition, linen, laundry, housekeeping and supply management.
• Operate TUG robots to deliver and exchange supplies and patient meals to nursing units.

Skills

English communication

Customer service

Education

High school diploma

Food Handlers certification

Job description

Find your calling at Mercy! Under the direct supervision of the Patient Food Services Manager, the Patient Ambassador provides patient focused support services within a multidisciplinary scope, including food and nutrition services, linen, laundry services, housekeeping, and supply management. The Patient Ambassador operates TUG robots for the delivery and exchange of supplies and patient meals to the nursing unit. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details: MINIMUM REQUIRED Experience: Certifications: Jefferson: Food Handlers within 90 days of hire. Other skills & knowledge: Able to communicate effectively in English, both verbally and in writing. Interest in learning new skills and growth of your role in the department. PREFERRED Education: Highschool Diploma or Equivalent Other skills & knowledge: (skills, knowledge, abilities) Additional languages preferred.

Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Transforming the Health of Our Communities Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy.