Patient Advocate Triage I (Remote)

Myriad Genetics; Salt Lake City (UT); Remote; USD 40,000 - 55,000; Full time

Job summary

A leading company in the healthcare sector is seeking a Patient Advocate Triage I to enhance the patient journey. This remote role involves processing cases, ensuring compliance with regulations, and supporting advocacy teams. Ideal candidates will have strong communication skills, attention to detail, and relevant experience, contributing to a patient-centered approach.

Qualifications

• At least 1 year of relevant experience.
• Knowledge of clinical lab systems and/or CRM systems is a plus.
• Ability to manage multiple tasks under deadlines.

Responsibilities

• Process and release a high volume of cases in a fast-paced environment.
• Analyze received documents to secure coverage.
• Support Patient Advocate teams with current information.

Skills

Communication

Attention to detail

Typing speed

Education

High School Diploma or equivalent

Associate or Bachelor’s degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Join to apply for the Patient Advocate Triage I (Remote) role at Myriad Genetics

The Patient Advocate Triage I plays a crucial role in the patient journey at Myriad Genetics. Responsible for processing information in an efficient, accurate, and timely manner. Conducts detail-oriented analysis while recognizing the full cycle process and timeline. Represents Myriad’s values in a professional and courteous manner. Maintains confidentiality through CLIA and HIPAA guidelines.

Responsibilities

1. Process and release a high volume of cases in a fast-paced environment.
2. Analyze received documents and determine how they work together to secure coverage.
3. Support Patient Advocate teams with current information.
4. Complete routine tasks with minimal supervision.
5. Comply with CLIA and HIPAA regulations.

Qualifications

• High School Diploma or equivalent with at least 1 year of relevant experience, or an associate or bachelor’s degree.
• Knowledge of clinical lab systems and/or CRM systems is a plus.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Excellent communication skills and typing speed of at least 35 WPM.
• Ability to manage multiple tasks under deadlines.
• Attention to detail and case completeness analysis skills.