Patient Advocate - Sheffield, AL (Onsite)

Cognizant; Sheffield (AL); On-site; Full time

Job summary

A leading professional services company is seeking a Patient Advocate in Sheffield, AL. The role involves assisting patients in navigating the healthcare system, providing support, and advocating for self-pay and underinsured patients. Ideal candidates will have experience in healthcare settings, excellent communication skills, and the ability to work in a fast-paced environment. Join a team dedicated to transforming patient experiences.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid holidays and Time Off

401(k) plan with contributions

Disability insurance

Paid Parental Leave

Employee Stock Purchase Plan

Qualifications

• At least 1 year of experience in healthcare or medical insurance.
• Ability to work independently and as part of a team.

Responsibilities

• Assist patients with forms and applications.
• Maintain confidentiality and comply with EMTALA and HIPAA guidelines.
• Develop and maintain professional relationships with hospital staff.

Skills

Communication

Teamwork

Multi-tasking

Education

High School diploma or GED

Associate degree

Tools

Microsoft Office

Job description

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Cognizant is one of the world’s leading professional services companies, helping clients modernize technology, reinvent processes, and transform experiences to stay ahead in a constantly evolving world. Do you thrive in a busy environment and excel at multi-tasking? If so, please apply today!

Role Overview

A Patient Advocate assists patients in navigating the healthcare system. The role involves coordinating directly with patients in a hospital setting to provide support, communicating with agencies, hospital staff, and others to advocate on behalf of self-pay and underinsured patients.

Location

Sheffield, AL 35660

Shift

Monday to Friday, 8:00am to 4:30pm

Duties and Responsibilities

1. Assist patients with forms, applications, and paperwork.
2. Review patient information to determine eligibility.
3. Prepare and review documents for accuracy.
4. Provide technical assistance on agency issues, services, and programs.
5. Maintain and create files or record-keeping systems.
6. Interact with patients to provide support and address concerns.
7. Develop and maintain professional relationships with hospital staff.
8. Handle caseloads, generate reports, and communicate findings.
9. Maintain confidentiality and comply with EMTALA and HIPAA guidelines.
10. Perform other duties as assigned.

Experience and Qualifications

1. At least 1 year of experience in healthcare, medical insurance, hospital, or clinic settings.
2. High School diploma or GED required; associate degree or higher is a plus.
3. Ability to work in a fast-paced, diverse environment.
4. Ability to work independently and as part of a team.
5. Excellent communication skills.
6. Ability to travel locally to other sites.
7. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Projects).
8. Familiarity with medical terminology and healthcare processes.

Additional Information

Cognizant considers only applicants legally authorized to work in the United States without sponsorship now or in the future.

Compensation and Benefits

Hourly rate: $21.00 – $24.00, based on experience and qualifications.

Eligible for annual incentive program, benefits include:

• Medical, Dental, Vision, Life Insurance
• Paid holidays and Time Off
• 401(k) plan with contributions
• Disability insurance
• Paid Parental Leave
• Employee Stock Purchase Plan

Note: Compensation details are subject to change.