Patient Advocate - Riverdale GA (Onsite)

Cognizant; Riverdale (GA); On-site; Full time

Job summary

A leading company in professional services is seeking a Patient Advocate in Riverdale, GA. This role involves assisting patients in navigating the healthcare system, providing support, and maintaining professional relationships with hospital staff. The ideal candidate will have experience in healthcare, excellent communication skills, and the ability to work in a fast-paced environment. Benefits include medical insurance, paid time off, and a 401(k) plan.

Benefits

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Qualifications

• 1+ year of work experience in health care or medical insurance.
• Comfortable working in a fast-paced diverse environment.

Responsibilities

• Assist patients with forms and applications.
• Maintain confidentiality and adhere to EMTALA and HIPAA guidelines.
• Interact with patients to provide real-time service support.

Skills

Communication

Multi-tasking

Customer Service

Education

High School or GED

Associate Degree

Tools

Microsoft Office

Job description

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Cognizant is one of the world’s leading professional services companies, we help our clients modernize technology, reinvent processes, and transform experiences, so they can stay ahead in our constantly evolving world. Do you thrive in a busy environment and are you able to multi-task successfully? If so, please apply today!

A Patient Advocate is someone who helps patients navigate the healthcare system. The Patient Advocate coordinates directly with patients in a hospital setting to provide support and communicates with agencies, hospital staff, and others to advocate on behalf of self-pay patients and other underinsured patients

Location: Riverdale, GA 30274

Shift: Monday to Friday, 8:00am to 4:30pm

Duties And Responsibilities

• Assist patients and others to complete forms, applications, and other paperwork.
• Collect and review patient information to determine patient’s eligibility.
• Prepare documents, review for accuracy and completeness.
• Provide technical assistance on agency issues, services, and programs.
• Maintain and/or create files or record keeping systems. Sort, label files, and retrieve documents or other materials.
• Interact with patients at the site to provide real-time service support and address patient concerns.
• Develop and retain professional relationships with hospital staff.
• Handle caseload, retrieve, sustain, and communicate all designated reports.
• Maintain confidentiality and adhere to EMTALA and HIPAA guidelines.
• Other duties as assigned.
  
  

Experience And Qualifications

• 1+ year of work experience in health care, medical insurance, hospital, or clinic
• High School or GED required; associate degree or equivalent from 2-year college a plus.
• Comfortable working in a fast-paced diverse environment
• Ability to work both independently and collaboratively within a team environment.
• Excellent communication skills to interact with patients and hospital staff.
• Ability to travel locally to other work sites.
• Proficient in Microsoft Office (Word, Excel pivot tables, Project, and PowerPoint)
• Familiarity with medical terminology and healthcare processes.
  
  

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.

Salary And Other Compensation

The hourly rate for this position is between $21.00 – 24.00 per hour, depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan
  
  

Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  IT Services and IT Consulting and Business Consulting and Services

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