Patient Advocate

Prime Healthcare; Chicago (IL); On-site; USD 60,000 - 90,000; Full time

Job summary

A leading healthcare system is seeking a compassionate and detail-oriented Patient Advocate to assist patients in navigating Medicaid coverage in Illinois. The role involves direct patient interaction, ensuring successful enrollment and providing ongoing support throughout the application process. Ideal candidates will possess a strong knowledge of Medicaid eligibility and healthcare advocacy, as well as relevant experience in social services.

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• 1-2 years of experience in healthcare advocacy or related field.
• Strong knowledge of Medicaid application processes.
• Preferred education in healthcare or social work.

Responsibilities

• Assist in determining Medicaid eligibility based on state guidelines.
• Facilitate completion and submission of Medicaid applications.
• Educate patients about healthcare benefits and coverage options.

Skills

Knowledge of Illinois Medicaid eligibility

Healthcare advocacy

Patient interaction

Education

High School Diploma or equivalent

Associate’s or Bachelor’s degree in healthcare or social work

Job description

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This range is provided by Prime Healthcare. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60,000.00/yr - $90,000.00/yr

Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 51 hospitals and has more than 360 outpatient locations in 14 states providing more than 2.5 million patient visits annually. It is one of the nation’s leading health systems with nearly 57,000 employees and physicians. Eighteen of the Prime Healthcare hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity. Prime Healthcare is actively seeking new members to join our corporate team!

We are seeking a compassionate and detail-oriented Patient Advocate to support patients in navigating and enrolling in Medicaid coverage in the state of Illinois. This role involves direct patient interaction, education on eligibility requirements, and hands-on assistance through the application process.

Key Responsibilities:

• Assist patients in determining Medicaid eligibility based on Illinois state guidelines.
• Facilitate completion and submission of Medicaid applications and supporting documentation.
• Educate patients about healthcare benefits and coverage options.
• Liaise with state agencies and managed care organizations to track application status and resolve issues.
• Maintain accurate and confidential patient records in accordance with HIPAA standards.
• Provide ongoing support and follow-up to ensure successful enrollment and retention.
• Collaborate with clinical and administrative staff to identify uninsured or underinsured patients.
• Stay current with changes to Illinois Medicaid policies and procedures.

Qualifications:

• High School Diploma or equivalent required; Associate’s or Bachelor’s degree in healthcare, social work, or a related field preferred.
• Minimum of 1–2 years experience in healthcare advocacy, social services, Medicaid/insurance enrollment, or related field.
• Strong knowledge of Illinois Medicaid eligibility and application processes.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider and Administrative

• Industries

  Hospitals and Health Care, Hospitals, and Public Health

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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