Patient Admissions Specialist: Registration & Care Coordination

Pacifica Hospital; Sun Valley (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Pacificahospital is seeking an Admitting Representative to register patients and coordinate admissions at our Sun Valley location. The role requires explaining hospital policies, patient rights, and financial responsibilities while collecting accurate demographic data.

The successful candidate will have at least two years in healthcare or a related field, with excellent customer service, communication, and organizational skills. Proficiency with computers and medical terminology is essential.

Qualifications

• High school diploma or equivalent required.
• Two years of healthcare, insurance, or related field experience.
• Experience in inpatient/outpatient admission or physician office preferred.
• Knowledge of patient accounting or insurance payor preferred.
• Understanding of medical terminology.
• Excellent customer service and communication skills.
• Strong organizational abilities and attention to detail.

Responsibilities

• Registering patients and guarantors, explaining policies and rights.
• Arranging admissions, verifying insurance, assigning rooms, coordinating moves.
• Typing and processing admission paperwork with demographic and financial data.
• Identifying payor sources for revenue generated during the stay.
• Ensuring pre-certifications and authorizations meet payor requirements.
• Handling pre-admitting inquiries and resolving routine problems.

Skills

Customer service

Communication

Organization

Computer skills

Typing

Education

High School Diploma or GED

Job description

Pacificahospital is seeking an Admitting Representative to register patients and coordinate admissions at our Sun Valley location. The role requires explaining hospital policies, patient rights, and financial responsibilities while collecting accurate demographic data.

The successful candidate will have at least two years in healthcare or a related field, with excellent customer service, communication, and organizational skills. Proficiency with computers and medical terminology is essential.