Patient Admissions Coordinator - OnCall, Evening, Onsite

Providence Health Plan Group; Orange, Northern (CA, KY); Hybrid; USD 52,000 - 72,000; Full time

Job summary

Providence Health Plan Group is seeking a Patient Admissions Coordinator for an on-call, evening, on-site role. The incumbent will guide patients through registration and arrival, gather demographic and insurance details, and handle financial clearance for scheduled and unscheduled visits.

Responsibilities include collecting patient liability when known, maintaining compliant documentation, and providing a respectful, professional experience at every step of the process.

Qualifications

• Associate's degree in healthcare or business administration is required.
• 3 years of experience within Patient Access or business office settings.
• Experience with insurance eligibility systems.
• 3 years of utilization of medical terminology in a job setting.
• Knowledge of medical billing codes.
• 1 year of knowledge of Epic Applications.

Responsibilities

• Assist patients during on-site registration and arrival.
• Complete financial clearance functions for scheduled and unscheduled visits.
• Collect accurate demographic and insurance information, plus patient liability when applicable.
• Greet and serve patients to ensure a professional, friendly experience.
• Ensure all information is documented timely and in compliance with regulations.

Skills

Insurance eligibility systems

Medical terminology

Medical billing codes

Education

Associate's degree in healthcare or business administration

Tools

Epic Applications

Job description

Description

Providence is calling for Patient Admissions Coordinator - OnCall, Evening, Onsite

Under the direction of the PAS supervisor/manager, the Patient Access Representative is responsible for assisting patients during the on‑site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for unscheduled visits by collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts. The Patient Access Representative greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters. All information is gathered while adhering to regulation and compliance requirements and guidelines and is documented timely and accurately.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Revenue Cycle Business Services and thrive in our culture of patient‑focused, whole‑person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Preferred Qualifications:

• Associate's degree in healthcare or business administration.
• 3 years of experience within Patient Access of Business office setting.
• Experience with insurance eligibility systems.
• 3 years of Utilization of medical terminology in job setting.
• Knowledge in medical billing codes.
• 1 year of Knowledge of Epic Applications.

Why Join Providence?

Our best‑in‑class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.

We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time‑off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time‑off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well‑being resources and much more.

Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About the Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.