Patient Admissions Coordinator - On Call Variable

Providence Health Plan Group; Medford (OR); Hybrid; USD 28,000 - 39,000; Part time

Benefits offered by this job

401(k) plan with employer matching

Health, dental, and vision insurance

Paid time off and holiday benefits

Job summary

Providence Medford Medical Center in Medford, OR is seeking a Patient Admissions Coordinator to warmly welcome patients and guide them through the intake process. You will coordinate scheduling, verify eligibility, and collaborate with clinical teams to ensure a smooth start to care.

In this role you’ll leverage your healthcare knowledge and strong communication to reduce wait times, explain benefits, and set expectations with patients and families.

Qualifications

• Bachelor-level knowledge of healthcare processes is preferred.
• Certification in CHAA is preferred.
• Experience in patient access or business office settings is required.
• Understanding of insurance eligibility systems is expected.
• Familiarity with medical terminology is desired.
• Knowledge of medical billing codes is a plus.
• Experience with Epic applications is a plus.

Responsibilities

• Greet patients and initiate the admissions process.
• Verify insurance eligibility and collect necessary information.
• Coordinate with clinical teams to ensure smooth patient intake.
• Communicate clearly with patients and families to set expectations.

Skills

Insurance eligibility systems

Medical terminology

Medical billing codes

Patient access experience

Education

Associate's Degree in Healthcare or Business Administration

Tools

Epic

Job description

Description

Patient Admissions Coordinator at Providence Medford Medical Center in Medford, OR.

On-Call/Varaible Shift

Be the first smile. Be the steady guide. Be the difference.

As a Patient Admissions Coordinator , you are the welcoming voice patients hear at the start of their care journey. You combine compassion with organization, confidence with clarity—making complex healthcare processes feel simple, supportive, and human. Every conversation you have sets the tone for trust, comfort, and outstanding care.

You thrive in fast‑paced environments, connect effortlessly with people from all walks of life, and take pride in doing things right the first time. If you’re energized by helping others, love solving problems, and want a role where your impact is felt immediately—this is your moment.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medford Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Preferred Qualifications

• Associate's Degree in Healthcare or Business Administration
• Upon hire: National Certification of CHAA
• 3 years of experience in Patient Access of Business office setting.
• Experience with insurance eligibility systems
• 3 years of Utilization of medical terminology in job setting
• Knowledge in medical billing codes
• 1 year of Knowledge of Epic applications

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Pay range: $20.00 - $28.20.

Contract type: Per-Diem.

Job shift: Day.

Workplace type: On-site.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About the Team

Providence has been serving the Pacific Northwest since 1856 when Mother Joseph of the Sacred Heart and four other Sisters of Providence arrived in Vancouver, Washington Territory. As the largest healthcare system and largest private employer in Oregon, Providence is located in areas ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland.

Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.