Patient Administrative Associate - Medical ICU

Hartford HealthCare; Hartford (CT); On-site; USD 42,000 - 58,000; Full time

Job summary

Hartford HealthCare's Hartford Hospital is seeking a Patient Administrative Associate for Bliss 7 ICU. You will provide essential administrative support to the patient care team, coordinating with clinicians, patients, and families to ensure efficient, compassionate service in a busy hospital environment.

The role reports to the Manager, Patient Unit, and requires basic math, strong English communication, and basic computer skills.

Qualifications

• Demonstrated ability to read, write, and speak English, and perform basic Mathematics.
• Effective communication and interpersonal skills.
• Basic computer skills required.

Responsibilities

• Provides administrative support to the patient care team and communicates with health care staff, patients and families.
• Reports to Manager, Patient Unit and contributes to smooth unit operations.
• Performs delegated administrative tasks to support daily unit workflow.

Skills

English literacy

Communication skills

Basic computer skills

Mathematics basics

Education

High School Diploma or Equivalent

Tools

Health care IT systems

Job description

Location Detail: 79 Jefferson St HH Bliss Wing (10064)

Shift Detail: 36 hours per week, permanent night shift. Every other weekend, every other holiday

Work where every moment matters.

Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

Hartford Hospital is one of the largest and most respected teaching hospitals in New England. We are a Level 1 Trauma Center that provides cutting edge treatment to its patients. This is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most‑advanced medical simulation training centers in the world. When hospitals cannot provide the advanced care, expertise and new treatment options their patients require, they turn to us.

Bliss 7 ICU is a newly renovated 12‑bed Medical Intensive Care Unit that provides care to patients with a wide range of complex, highly acute medical issues. These issues include but are not limited to; respiratory failure, gastrointestinal bleeding, liver injury/failure, kidney injury/failure, sepsis, and drug and alcohol withdrawal. Under the supervision of a Critical Care Pulmonologist, the unit is staffed 24 hours‑a‑day with a team of Physician Assistants, Advanced Practice Registered Nurses, Registered Nurses, and medical house staff physicians consisting of interns and residents.

Under the direction of a Registered Nurse or Unit Manager, the Patient Administrative Associate performs delegated functions as a member of a patient care team by providing administrative support and communicating with members of the health care team, patients and families. This role contributes to the successful operation of the work area and functions in accordance with all existing regulatory and hospital standards, policies and procedures. Reports to Manager, Patient Unit.

Qualifications

REQUIRED

• Demonstrated ability to read, write, and speak English, and perform basic Mathematics.
• Effective communication and interpersonal skills.
• Basic computer skills required
• Ability to perform physical effort as specified by position physical requirements and occupational exposure form.

Preferred

• High School Diploma or Equivalent
• Hospital based or physician office work experience.
• Demonstrated competencies in a related health field at Hartford Hospital
• CPR validation may be required within three months of hire depending upon work area specific requirement

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.