Patient Activation Specialist (Fargo, North Dakota)

Noctrix Health, Inc.; Fargo (ND); On-site; USD 34,000 - 62,000; Part time

Job summary

Noctrix Health, Inc. in Fargo, ND is seeking Independent Contractor Patient Activation Specialists to perform at-home titration sessions for our prescription-grade wearable therapy.

You will calibrate devices during a one-hour activation, ensure proper setup, and maintain patient comfort and confidentiality. The role offers flexibility to schedule sessions in the evenings and weekends as an independent contractor, with training and necessary technology provided by the company.

Qualifications

• Customer-facing experience in healthcare or related field.
• Reliable transportation and willingness to travel 30–50 miles.
• Strong attention to detail and professionalism."

Responsibilities

• Travel to patients' homes to conduct device titration sessions.
• Guide patients through the device activation process and ensure proper calibration.
• Provide clear instructions on device usage, maintenance, and troubleshooting.
• Maintain patient confidentiality and professional communication.
• Accurately document each session and report outcomes as required.
• Communicate promptly via phone and email.

Skills

Customer service

Healthcare experience

Communication skills

Travel readiness

Job description

Fargo, North Dakota

Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience. We have pioneered the world’s first drug-free wearable therapy, clinically proven to alleviate symptoms in adults with drug-resistant Restless Legs Syndrome (RLS). Be part of our mission to transform healthcare, improve lives, and drive meaningful change with Noctrix Health.

We are seeking reliable Patient Activation Specialists to perform Titration Services for patients in their homes. This role involves calibrating medical devices during a one-hour personalized activation session, ensuring proper setup and patient comfort. We are seeking Patient Activation Specialists in the following areas in Fargo, North Dakota.

As an independent contractor (1099) , you will have the flexibility to schedule sessions at times that suit your availability, including evenings and weekends. You must be comfortable conducting patient-facing interactions, troubleshooting device functionality, and providing clear instructions for proper device use. All training and necessary technology will be provided by the company.

Responsibilities:

• Travel to patients' homes (or mutually agreed-upon locations) to conduct device titration sessions
• Guide patients through the device activation process, ensuring proper calibration and functionality
• Provide clear instructions on device usage, maintenance, and troubleshooting
• Always maintain professionalism and patient confidentiality
• Accurately document each session and report outcomes as required
• Maintain prompt and professional communication via phone and email

Requirements:

• Customer-facing experience (e.g., healthcare, patient services, or customer support)
• Medical background strongly preferred, including but not limited to:
  • Respiratory Technicians
  • Occupational Therapists
  • Physical Therapists
  • Medical Assistants
  • Nurse Practitioners
  • Nurses (ICU, Operating Room backgrounds preferred)
• Reliable transportation and willingness to travel 30-50 miles
• Flexibility to schedule sessions during evenings, weekends, or preferred weekday hours
• Ability to pass a background check
• Comfort with home visits or alternative quiet locations (e.g., hotel lobbies)
• Strong attention to detail, professionalism, and communication skills

This position is an independent 1099 contractor position.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Noctrix Health’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.