Patient Accounts Specialist

Action Behavior Centers; Austin (TX); Hybrid; USD 40,000 - 45,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

PTO and paid holidays

Monthly incentive program based on TAr

401K with company matching

Student loan repayment contributions

Job summary

Action Behavior Centers in Austin, TX is seeking a Revenue Cycle/Patient Accounts Specialist to join a stellar team. The role requires 2-5 years of Patient AR experience and ability to report in person at HQ in Austin. Resume in PDF and prior accomplishments will be discussed.

The position offers a hybrid work arrangement in Austin with a focus on accurate billing, payments tracking, and implementing payment plans while delivering exceptional results.

Qualifications

• 2-5 years of Patient AR experience
• Bachelor's degree from an accredited university is preferred
• Must be able to report in person to our Headquarters located in Austin, TX
• Upload resume in PDF format and be prepared to discuss past accomplishments and experience

Responsibilities

• Generate patient invoices
• Track incoming patient payments
• Set up patient payment plans
• Processing patient payments and refunds
• Identify discrepancies in patient accounts and resolve them
• Address and resolve patient questions and concerns regarding unsettled invoices and billing discrepancies
• Negotiate overdue balances to recover payment from patients
• Educate families on their benefit structure and financial obligations
• Proficient in Excel and Word

Skills

Patient AR experience

Attention to detail

Self-starter

Education

Bachelor's degree preferred

Tools

Excel

Word

Central Reach

Paragon

Job description

Action Behavior Centers is a leading provider of ABA therapy services for children on the Autism Spectrum. Founded in Austin, Texas, we are looking for a motivated, top‑notch Revenue Cycle/Patient Account Specialist who wants to be a part of a stellar team and deliver exceptional results. We are a smart, fun place to work. Simply put - we are different, and we aim to be the best. The right candidate will be a natural self‑starter with extremely strong attention to detail. We will train on specific task items listed below, although the right fit will quickly and easily pick up responsibilities and manage them on their own. Hybrid- Austin, Texas

Position: Patient Accounts Specialist
Location: Austin
Job Id: 33005
# of Openings: 1

Required

• When you upload your resume, please upload it in PDF format
• Be prepared to discuss past accomplishments and experience
• 2-5 years of Patient AR experience
• A bachelor's degree from an accredited university is preferred
• Must be able to report in person to our Headquarters located in Austin, TX

Responsibilities

• Generate patient invoices
• Track incoming patient payments
• Set up patient payment plans
• Processing patient payments and refunds
• Identify discrepancies in patient accounts and resolve them
• Address and resolve patient questions and concerns regarding unsettled invoices and billing discrepancies
• Negotiate any overdue balance to recover payment from patients.
• Educate families on their benefit structure and financial obligations
• Great attitude and ability to work autonomously.
• Prioritize and complete all work in an accurate, effective, and efficient manner
• Perform detailed follow‑up activities on assigned accounts according to procedures
• Contribute to team goals by accomplishing related tasks as needed
• Enjoys being a team player
• Proficient in using computer applications like Excel and Word
• Experience with Central Reach and Paragon

Benefits

• Competitive Salary ($40,000 - $45,000 )
• PTO and 10 days of paid holidays
• Health, dental, and vision insurance
• A fun, relaxed work environment with a great team
• Job training
• Monthly incentive program based on targets and performance

Additional Rewards

• Student Loan Repayment Employer Contributions.
• Heath insurance coverage + Health Savings Accounts for tax free benefits on child care + medical expenses.
• 401K Retirement Plans with company matching.
• Personalized Career Progression plans with readiness to next role.
• Up to 25 paid days off per year
• Tuition discounts at our university partnerships.

ABC Story

Action Behavior Centers began with a simple but powerful mission: to make high-quality autism care accessible to families who need it most. What started as one family’s journey in Austin has grown into a nationwide commitment to help children reach milestone moments through compassionate, evidence-based applied behavior analysis (ABA) therapy.

Today, Action Behavior Centers is one of the largest ABA organizations in the country, with thousands of dedicated teammates across numerous states. While we’ve grown, our mission remains the same as it was at the beginning: help autistic children reach milestone moments through compassionate, evidence-based care, and ensure that families never have to wait for the support they deserve.

See what others have said when they made the decision to grow with us!