Patient Accounts Representative

Arbour Hospital; Boston (MA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Tuition Reimbursement

Tuition savings to continue your edu c

Challenging and rewarding work env

Career development opportunities

Diverse programming to expand your exp

Competitive Compensation & Generous PT

Excellent Medical, Dental, Vision and薬

401(K) with company match and stock

Supportive and collaborative team

Job summary

Arbour Hospital is seeking a dedicated Patient Account Representative to join our billing team in the greater Boston area. This full-time role focuses on accurate billing, timely submissions, and denial management within a supportive, customer-focused environment.

With at least two years of healthcare billing experience, you will verify insurance information, review EOBs, and document follow-up actions to ensure accurate cash collection and patient satisfaction.

Qualifications

• High School Diploma or equivalent; associate or bachelor’s degree preferred.
• Minimum two years of healthcare billing experience.

Responsibilities

• Accurately prepares bills daily and submits them timely.
• Verifies receipt of bill to avoid timely filing denials.
• Reviews patient folders for completeness of patient insurance information and proper signatures.
• Verifies that computerized insurance documentation is up to date and accurate throughout the accounts receivable process.
• Reviews EOBs for proper payment, documents any denials and resolves denied amounts on a timely basis.
• Ensures bad debts and denials are presented for write-off timely with supporting documentation.
• Maintains documentation on third party billing contract rates and procedures.
• Ensures proper contractual discounts and codes are used to net accounts receivable.
• Documents notes about follow-up activity and keeps organized paper documentation.

Skills

Healthcare billing

Education

Associate or Bachelor’s degree preferred

Job description

Responsibilities

Patient Account Representative

Arbour Hospital

is an important community resource for a wide range of vital behavioral healthcare services. We treat primary psychiatric and substance abuse disorders and constantly strive to meet the needs of our communities with treatment that address individualized behavioral health needs. At Arbour Hospital, we work diligently and compassionately to provide patients and their families with high-quality care and service excellence across a continuum of specialized behavioral health services. We have proudly served the residents of the greater Boston area since 1909. Our medical staff consists of psychiatrists who average 20 years of practice at our facility, providing a solid and trusted foundation for our patient-focused approach to behavioral healthcare. We stand ready to provide compassionate care through inpatient treatment and a strong continuum of aftercare services, community-based programs, and day treatment.

Website: https://www.arbourhospital.com/

A part of the business office for the hospital system, the Patient Account Representativeis aa integral part of the billing team. This is a full-time, benefit eligible, 40 hours per week position.

Benefits For the Patient Account Representative Include:

• Tuition Reimbursement - $4,000 per year
• Tuition savings to continue your education with Chamberlain University
• Challenging and rewarding work environment
• Career development opportunities across UHS and our 300+ locations!
• Diverse programming to expand your experience
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• A supportive and collaborative team environment

Responsibilities

• Accurately prepares bills daily and submits them timely
• Verifies receipt of bill to avoid timely filing denials
• Reviews patient folders for completeness of patient insurance information and proper signatures
• Verifies that computerized insurance documentation is up to date and accurate continuously throughout the accounts receivable process.
• Reviews EOBs for proper payment, documents any denials and resolves denied amounts on a timely basisEnsures bad debts and denials are presented for write-off timely, with all completed supporting documentation
• Maintains documentation on all third party billing contract rates and procedures
• Ensures proper contractual discounts and codes are used to net accounts receivable
• Documents notes completely and concisely regarding follow up activity, while keeping organized paper documentation

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications

Requirements

• Education:High School Diploma or equivalent. Associate or Bachelor’s degree preferred
• Experience:Minimum of two (2) years of experience in healthcare billing

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.