PATIENT ACCOUNTS REP

Universal Health Services

Streamwood (IL)

On-site

USD 38,000 - 52,000

Full time

14 days+

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Benefits offered by this job

Competitive pay
Paid Time Off
Excellent medical, dental, vision and
401(K) with company match
SoFi Student Loan Refinancing Program
Career development opportunities
Pet Insurance

Job summary

Streamwood Behavioral Healthcare System is seeking a Patient Account Representative/Collector/Biller to handle billing, follow-up, and collection of assigned patient accounts. You will contact patients and payors to resolve balances and submit claims electronically or on paper, while reconciling receivables and completing the Medicare Bad Debt Log.

This role is within Universal Health Services, a large healthcare provider with facilities nationwide.

Qualifications

  • High school diploma or GED is required.
  • At least 1 year experience in insurance billing and CPT coding.
  • Any combination of education, training, or experience in a hospital business office is acceptable.
  • Experience with billing, computers, and business software (Excel) is preferred.

Responsibilities

  • Bill, follow up, and collect on assigned patient accounts.
  • Contact patients, insurance companies, and third‑party payors to resolve balances.
  • Submit claims electronically or in hardcopy.
  • Reconcile receivables and contractuals from payors.
  • Complete the monthly Medicare Bad Debt Log accurately.

Skills

Insurance billing
CPT coding
Excel

Education

High school diploma or GED

Tools

Excel

Job description

Responsibilities

Patient Account Representative/Collector/Biller is responsible for the billing, follow-up, and collection of assigned patient accounts by contacting patients, insurance companies and third-party payors to resolve all outstanding owed balances; and reconciles the receivables & contractuals from patient’s insurance companies, and third-party payors on patient accounts. This position is also responsible for the electronic or hardcopy submission of claims. The representative is also responsible for the accurate completion of the monthly Medicare Bad Debt Log.

Benefit & Rewards Highlights
  • Challenging and rewarding work environment
  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
  • SoFi Student Loan Refinancing Program
  • Career development opportunities within UHS and its 300+ Subsidiaries!
  • Pet Insurance
  • More information is available on our Benefits Guest Website: benefits.uhsguest.com
Streamwood Behavioral Healthcare System (SBHS)

Streamwood Behavioral Healthcare System (SBHS) is a 178-bed acute care facility located in Streamwood, IL and has been providing mental health treatment to the Chicagoland community and the state of Illinois since 1991. We are dedicated to offering services to meet the ever-changing emotional and behavioral healthcare needs of children, adolescents, adults, and their families.

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500 corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom.

From Fortune ©2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.

Qualifications

EXPERIENCE/EDUCATION: High school diploma or GED is required. A minimum of one (1) year experience in insurance billing and CPT coding. Any combination of education, training, or experience in a hospital business office. Experience with billing, computers, and business software programs (Excel) preferred.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

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