Patient Accounts Rep

Lifespan; Providence (RI); On-site; USD 42,000 - 54,000; Full time

Job summary

Lifespan in Providence is seeking a patient access/admission specialist. Under supervision, you will interview, pre-register, register and admit patients, ensuring accurate demographic and insurance data to support billing.

You will verify referrals and authorizations, arrange payment plans when needed, and collaborate with Patient Financial Advocates. Brown University Health values Compassion, Accountability, Respect, and Excellence in daily work.

Job description

SUMMARY

Under the general supervision of the Supervisor, but according to established policies and procedures, interviews, pre-register/registers and admits patients. Financially clears accounts for Admission and other Ambulatory Departments by obtaining demographic, third-party insurance and related financial information, using LifeChart. Initiate, review and follow-up on patient accounts to ensure proper data collection for billing, reviews any existing account balances for previous hospital services, requests cash deposit by approximating charges for scheduled services or co-payments or co-insurance if applicable. Arranges payment agreement and contacts the Patient Financial Advocates when applicable and makes preliminary determination on welfare eligibility and /or RIH Financial Assistance program. Verify all demographic and insurance information and obtains and/or applies for the referrals and/or authorizations from the payers as required by Hospital policies.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.
In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things