PATIENT ACCOUNTS REP

SummitRidge Hospital; Lawrenceville (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

SummitRidge Hospital in Lawrenceville, GA seeks an experienced Patient Accounts Representative/Collector/Biller to manage billing, follow-up, and collections for patient accounts, contacting patients, insurance companies, and third‑party payors to resolve balances and reconcile receivables. The role includes submitting claims electronically or on paper and maintaining Medicare bad debt logs.

Prior healthcare billing experience and proficiency with Excel are preferred.

Qualifications

• High School graduate or equivalent preferred.
• A minimum of one year experience in health care collections or related field is preferred.
• Experience with insurance billing and Excel is preferred.

Responsibilities

• Bills payors electronically or on hard copy.
• Corrects and maintains daily billing reports.
• Ensure the effective implementation of collection measures for uncollected accounts.
• Submits recommended bad debt accounts.
• Follow up with Medicare/Medicaid within 7 days after billing submission.
• Control collection efforts of accounts in a professional and efficient manner.
• Contact third party and private payors regarding outstanding billings.
• Completes Medicare bad debt log each month accurately.
• Document a minimum of 30 contacts daily or 150 per week in MS-4.

Skills

Healthcare billing experience

Education

High School diploma or equivalent

Tools

Excel

Job description

Responsibilities

SummitRidge Hospital, a place for healing and hope provides quality behavioral health and addiction treatment services, mental health and substance abuse treatment located in Lawrenceville, Georgia, approximately 30 miles northeast of downtown Atlanta. Our inpatient, partial hospitalization and outpatient programs have helped adolescents, adults, older adults and their families. In addition to the opportunity for career growth and development within SummitRidge Hospital, our employees enjoy many benefits which come from being a part of Universal Health Services Inc (UHS)–a Fortune 500 company.

Summary

Due to continued growth, we are seeking an experienced Patient Accounts Representative/Collector/Biller. The Patient Account Representative/Collector/Biller is responsible for the billing, follow-up, and collection of assigned patient accounts by contacting patients, insurance companies and third-party payors to resolve all outstanding owed balances; and reconciles the receivables & contractuals from patient’s insurance companies, and third-party payors on patient accounts. This position is also responsible for the electronic or hardcopy submission of claims. The representative is also responsible for the accurate completion of the monthly the Medicare Bad Debt Log. Provide account and billing information to patients, insurance companies and/or collection agencies.

Additional Responsibilities

1. Bills payors electronically/hard copy.
2. Corrects and maintains Daily billing reports.
3. Ensure the effective implementation of collection measures for uncollected accounts:
4. Submits recommended bad debt accounts.
5. Follow up with Medicare/Medicaid within 7 days following billing submission.
6. Control collection efforts of accounts in an organized, professional and efficient manner.
7. Contact third party and private payors regarding outstanding billings in accordance with the collector workstation assignments.
8. Completes the Medicare bad debt log each month in an accurate manner.
9. Document a minimum of 30 contacts daily or 150 per week in MS-4.
10. Provide required follow-up on all patient accounts.

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $13.4 billion in 2022. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 94,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications

Education: High School graduate or equivalent preferred.

Experience: A minimum of one (1) years experience in health care collections or related field is preferred, or any combination of education, training, or experience in a health care business office environment. Experience with insurance billing, computer and business software programs (Excel) preferred.

Additional Requirements: May be required to work flexible hours.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state, or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.