Patient Accounts & Billing Specialist

Maury Regional Health; Columbia, Northern (TN, KY); Hybrid; USD 36,000 - 42,000; Full time

Job summary

Maury Regional Health is seeking a Patient Accounts Representative at Maury Regional Medical Center-Columbia, TN. The role focuses on delivering compassionate customer service to patients, answering questions about accounts, and guiding patients through the billing process.

The position requires 1 year of related healthcare experience; a high school diploma or equivalent is preferred and 3 years in customer service, data entry, and collections is also favored.

Qualifications

• 1 Year Related Healthcare Experience Required
• High School Diploma or equivalent Preferred
• 3 Years Customer Service, Data Entry and Collections Experience Preferred

Responsibilities

• Provide excellent and compassionate customer service to patients and families by phone or in person about their accounts.
• Assist patients in understanding their financial responsibilities and payment options.
• Resolve payments in line with Maury Regional Health policies and procedures.

Skills

Customer Service

Data Entry

Collections

Education

High School Diploma or equivalent

Job description

Maury Regional Health is seeking a Patient Accounts Representative at Maury Regional Medical Center-Columbia, TN. The role focuses on delivering compassionate customer service to patients, answering questions about accounts, and guiding patients through the billing process.

The position requires 1 year of related healthcare experience; a high school diploma or equivalent is preferred and 3 years in customer service, data entry, and collections is also favored.