Patient Account Specialist III

Oklahoma Cancer Specialists Management Compa; Tulsa (OK); On-site; USD 36,000 - 48,000; Full time

Job summary

Oklahoma Cancer Specialists and Research Institute is seeking a full-time clerical associate in the Tulsa business office to handle patient billing inquiries and insurance follow-up. The role includes setting up payment plans and ensuring accounts receivable stay current, with a focus on accuracy and compassionate customer service.

Responsibilities include resolving billing problems, assisting with community resource access, and maintaining compliance with the organization's ethics standards.

Qualifications

• High School diploma or equivalent required.
• Associate degree preferred.
• Minimum of one year of experience in a medical business office with insurance processing and balancing responsibilities.
• Familiar with Microsoft Excel, Word and Outlook; must be able to pass MS skills check.
• Excellent communication and customer service skills.

Responsibilities

• Under minimal supervision, performs account follow-up for all assigned accounts and resolves insurance billing problems.
• Sets up financial arrangements with patients, including payment plans.
• Uses collection techniques to keep accounts receivable current, monitoring delinquent payments from insurance and patients.
• Assists patients and families with obtaining community resources such as drug replacement, co-pay assistance, and other financial support.
• Supports compliance with the organization's Code of Ethics and Business Standards.

Skills

Microsoft Excel

Microsoft Word

Outlook

Communication skills

Customer service

Education

High School diploma or equivalent

Associate degree preferred

Tools

MS Office suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Business Office Full Time Clerical Tulsa, OK, US

30+ days ago Requisition ID: 2082

We do more than treat cancer. Be a part of the most powerful team of cancer experts and advocates who invest in the health and well-being of our patients throughout treatment and beyond. As part of the team, you will be pursuing the most advanced, innovative and cost-effective treatment options, so that our patients receive personalized, custom care best suited to their situation.

Under minimal supervision is responsible for account follow-up for all assigned accounts, resolving insurance billing problems and answering patient inquires. Set up financial arrangements with the patients, as needed, to include payment plans. Uses collection techniques to keep accounts receivable current including monitoring for delinquent payments from both insurance companies as well as the patient. As necessary assists patients and families with obtaining community resources including, but not limited to, drug replacement, co-pay assistance and other financial support. Supports and adheres to the Oklahoma Cancer Specialists and Research Institute Compliance Program, to include the Code of Ethics and Business Standards.

Qualifications: High School diploma or equivalent required, associate degree preferred. Minimum of one (1) year of experience in a medical business office setting with insurance processing and balancing responsibilities. Must be familiar in Microsoft Excel, Word and Outlook as it relates to job duties (must be able to complete and pass Microsoft (MS) skills check list with managers or the results from an employment agency test.) Must be able to prioritize duties and manage time in such a way as to successfully complete responsibilities as well as others, as assigned. Communication skills written and verbal. Excellent customer service and high level of courtesy and professionalism required.

Compensation is competitive and commensurate with experience, qualifications, and other relevant factors.

Oklahoma Cancer Specialists and Research Institute is an EEO employer. We offer an excellent Benefits Package which includes medical, dental, vision, voluntary benefits, 401k, paid time off (PTO) and 10 holidays per year.