Patient Account Senior Representative

Tenet Healthcare Corporation; United States; Remote; USD 45,000 - 60,000; Full time

Job summary

A healthcare company is seeking a Patient Account Senior Representative to work remotely. The role involves contacting payors and patients to resolve outstanding balances, utilizing patient accounting applications, and assisting in staff training. Candidates should have a high school diploma, 2-5 years of related experience, and knowledge of various insurance types. Proficiency in PC and MS Outlook is required.

Qualifications

• 2-5 years of experience in Medical/Hospital Insurance related collections.
• Basic knowledge of Commercial, Managed Care, Medicare, and Medicaid insurance.
• Minimum typing requirement of 45 words per minute.

Responsibilities

• Conduct follow-up activities on accounts with payors and patients.
• Document actions taken and maintain productivity goals.
• Assist in training new staff and improve team performance.

Skills

Medical/Hospital Insurance collections

Customer follow-up

Technical proficiency

Education

High school diploma or equivalent

Tools

PC

MS Outlook

Job description

A company is looking for a Patient Account Senior Representative-Remote.

Key Responsibilities

• Conduct follow-up activities on accounts, including contacting payors and patients to resolve outstanding balances
• Research accounts using patient accounting applications and internet resources, documenting actions taken and maintaining productivity goals
• Assist in training new or existing staff and participate in special projects to improve team performance

Required Qualifications

• High school diploma or equivalent education
• 2-5 years of experience in Medical/Hospital Insurance related collections
• Basic knowledge of Commercial, Managed Care, Medicare, and Medicaid insurance
• Intermediate technical skills, including proficiency in PC and MS Outlook
• Minimum typing requirement of 45 words per minute