Patient Account Representative - Urology - Center City - Full-Time Days

Jefferson Health Plans; Philadelphia (Philadelphia County); On-site; USD 45,000 - 65,000; Full time

Job summary

Thomas Jefferson University Hospitals, Inc. seeks a billing professional to review and maintain patient billing accounts. Responsibilities include totaling and batching charges, posting payments in IDX, and collaborating with insurers, patients, and staff to resolve issues.

Ideal candidates will have a minimum of three years’ billing experience in a multi-specialty practice, knowledge of third-party rules, and the ability to identify errors. Strong attention to detail is essential for success.

Qualifications

• Minimum of three years of billing experience in a multi-specialty group practice.
• Current knowledge of third-party rules and regulations.
• Must possess the ability to accurately analyze and identify errors.
• Demonstrated experience in area of physician coding, billing and registration.
• Attention to detail is essential.

Responsibilities

• Follows-up rejected or underpaid claims.
• Remains current and knowledgeable regarding insurer and regulatory changes (Medicare, Medicaid, Managed Care).
• Handles telephone billing inquiries from patient and insurance companies.
• Reviews and maintains all patient accounts with current insurance coverage.
• Posts patient and third party payments to accounts in the IDX system.
• Adjusts outstanding balances for contractual adjustments and professional courtesy according to policies.
• Provides coverage and support to other billing personnel as required.
• Initiates paperwork for refunds and handles inquiries from patients and payors.

Skills

Billing experience

Attention to detail

Identify errors

Physician coding

Registration knowledge

Education

High School Diploma or GED

Tools

IDX system

Job description

Number of Positions In Requisition

1

Job Details

PRIMARY FUNCTION:
Review and maintain patient billing accounts.

ESSENTIAL FUNCTIONS:

• Responsible for totaling, batching and entering into billing system charges for physician activity.
• Works closely with collection agencies as well as with patients, the practices and all staff regarding collection activities.
• Sends claims and physician bills to patients and various third-party insurance carriers.
• Ensures all procedures and diagnosis coding is done appropriately.
• Ensures all data regarding procedures performed is obtained from physicians.
• Reviews explanation of benefits received to ensure proper payment from the insurance company.
• Posts patient and third party payments to accounts in the IDX system.
• Interacts with co-workers, visitors, and other staff consistent with the core values of the University.

Job Description

• Follows-up rejected or underpaid claims.
• Remains current and knowledgeable regarding all insurer and regulatory changes (includes Medicare, Medicaid, and all Managed Care Programs with whom department participates).
• Handles telephone billing inquiries from patient and insurance companies.
• Handles inquiries from Practice Physicians concerning billing inquiries, work with physicians to insure proper patient account write-off.
• Reviews and maintains all patient accounts with current insurance coverage.
• Periodically reviews individual accounts receivables as directed by supervisor.
• Assists in establishing work priorities, including projects and non-routine assignments.
• Reviews work for quality and conformance to departmental policy.
• Assists with training of assigned staff.
• Reviews claim edit lists for missing or incorrect registration data, diagnostic or procedure codes. Refers edits to practices where appropriate for resolution.
• Ensures that all necessary documentation is attached to paper claims, including operative notes, referrals, EOBs of benefits for secondary insurance and Act 44 (WC) and Act 6 (Auto) reports.
• Initiates paperwork for patient or third party refunds.
• Adjusts outstanding balances for contractual adjustments and professional courtesy according to JUP policies and procedures.
• Handles billing inquiries from patients and third party payors where appropriate.
• Provides coverage and support to other billing personnel in the JUP Business Services Office as required.
• Other duties or special projects as assigned.

Education:

High School Diploma or GED equivalent required.

Experience:

• Minimum of three years of billing experience in a multi-specialty group practice.
• Current knowledge of third-party rules and regulations.
• Must possess the ability to accurately analyze and identify errors.
• Demonstrated experience in area of physician coding, billing and registration.
• Attention to detail is essential.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University Hospitals, Inc.

Primary Location Address

833 Chestnut Street, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow’s professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits:

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time(including per diemcolleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

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