Patient Account Representative – Registration – Front Office, Full-Time - Treasure Valley Hospital

SCA Health; Boise (ID); On-site; USD 10,000 - 60,000; Full time

Job summary

SCA Health is seeking a Patient Account Representative to join their team in Boise, Idaho. The role involves registering patients, processing insurance claims, and performing clerical tasks. Candidates should have a high school diploma and strong knowledge of medical terminology. This position offers competitive pay and opportunities for career growth within a leading health care organization.

Benefits

Medical coverage

Dental coverage

Vision coverage

401k plan with company match

Paid time off

Life and disability insurance

Qualifications

• High school diploma required with business courses.
• Knowledge of medical terminology and insurance billing.
• Strong computer and typing skills essential.

Responsibilities

• Register patients and process related paperwork.
• Verify insurance benefits and prepare patient charts.
• Interview patients for necessary information and explain hospital policies.

Skills

Medical terminology

Computer knowledge

Typing skills

Education

High school diploma

Business courses

Job description

Overview

At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization.

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.

What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values:

• Clinical quality
• Integrity
• Service excellence
• Teamwork
• Accountability
• Continuous improvement
• Inclusion

Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Click here to learn more about our benefits.

Your ideas should inspire change. If you join our team, they will.

Responsibilities

The Patient Account Representative will be responsible for registering patients and processing related paperwork. Duties include interviewing patients, preparing standard registration forms and performing other admission related tasks. May be expected to perform other clerical work.

JOB KNOWLEDGE

• Verifies insurance benefits and obtains necessary information needed to submit claims to insurance companies. Obtains pre-certification or prior authorization, if required.
• Prepares patient charts and enters patient information into computer.
• Interviews patients, relatives or other responsible individuals to obtain identifying and biographical information. Interprets hospital regulations to patient concerning pre-operative requirements. Explains rates, charges, services, and hospital policies regarding payment of bills.
• Makes copies of ID, insurance cards, etc.
• Obtains signatures from patients for insurance filing and admission papers.
• Collects monies due at time of admission and gives payments to appropriate personnel.
• Answers telephones as needed.
• Performs other miscellaneous secretarial duties as needed.
• Learns all other aspects of billing, scheduling, etc., for optimal efficiency of the Business Office.
• Performs all other duties assigned by supervisor.

SECONDARY POSITION RESPONSIBILITIES

• Back up PBX/Reception area and insurance verification.

Qualifications

Total Education, Vocational Training, and Experience:

• High school diploma, business courses, English, typing.
• Medical insurance filing/billing with knowledge of medical terminology.
• Has strong medical terminology.
• Has strong computer knowledge and skills.
• Has strong typing skills.

License or Certification:

• Possesses strong initiative to get daily work finished and processed.
• Has ability to communicate effectively with patients, physicians, and other staff members.
• Possesses accurate judgment especially handling insurance claims and dealing with patient accounts.
• Versatile and willing to coordinate with and participate in, when necessary, all other aspects of the Business Office.
• Is courteous, understanding and sympathetic toward patients, physicians, and others.
• Participates in the Quality Improvement process and activities, including the areas of Safety, Physician Satisfaction, Documentation, Compliance with OSHA standards, and Risk Management.

USD $18.00/Hr. USD $21.00/Hr.

Total Education, Vocational Training, and Experience:

• High school diploma, business courses, English, typing.
• Medical insurance filing/billing with knowledge of medical terminology.
• Has strong medical terminology.
• Has strong computer knowledge and skills.
• Has strong typing skills.

License or Certification:

• Possesses strong initiative to get daily work finished and processed.
• Has ability to communicate effectively with patients, physicians, and other staff members.
• Possesses accurate judgment especially handling insurance claims and dealing with patient accounts.
• Versatile and willing to coordinate with and participate in, when necessary, all other aspects of the Business Office.
• Is courteous, understanding and sympathetic toward patients, physicians, and others.
• Participates in the Quality Improvement process and activities, including the areas of Safety, Physician Satisfaction, Documentation, Compliance with OSHA standards, and Risk Management.

The Patient Account Representative will be responsible for registering patients and processing related paperwork. Duties include interviewing patients, preparing standard registration forms and performing other admission related tasks. May be expected to perform other clerical work.

JOB KNOWLEDGE

• Verifies insurance benefits and obtains necessary information needed to submit claims to insurance companies. Obtains pre-certification or prior authorization, if required.
• Prepares patient charts and enters patient information into computer.
• Interviews patients, relatives or other responsible individuals to obtain identifying and biographical information. Interprets hospital regulations to patient concerning pre-operative requirements. Explains rates, charges, services, and hospital policies regarding payment of bills.
• Makes copies of ID, insurance cards, etc.
• Obtains signatures from patients for insurance filing and admission papers.
• Collects monies due at time of admission and gives payments to appropriate personnel.
• Answers telephones as needed.
• Performs other miscellaneous secretarial duties as needed.
• Learns all other aspects of billing, scheduling, etc., for optimal efficiency of the Business Office.
• Performs all other duties assigned by supervisor.

SECONDARY POSITION RESPONSIBILITIES

• Back up PBX/Reception area and insurance verification.