Patient Account Representative _Professional Billing Non-Government follow-up

University of Mississippi Medical Center; Jackson (MS); On-site; USD 21,000 - 30,000; Full time

Job summary

University of Mississippi Medical Center is seeking a Patient Account Representative for Professional Billing follow-up. The role handles billing questions, reviews third-party and patient bills, and strives for financial accuracy through attention to detail.

Introductory level responsibilities include scanning, filing, reviewing correspondence, and ensuring compliance with HIPAA while maintaining professional communication with patients and insurance companies.

Qualifications

• High school diploma or GED required; 1 year revenue cycle experience preferred.
• Knowledge of medical claims processing and related billing documentation is desirable.
• Strong communication, confidentiality, and organizational skills are essential.

Responsibilities

• Engages in core revenue cycle functions such as billing, claims filing, data entry, charge entry, insurance follow up, denial management, payment posting, customer service, and billing records review.
• Maintains confidentiality and adheres to HIPAA guidelines; follows department policies and procedures.
• Prepares and submits clean claims to insurance companies electronically or by paper accurately and timely.
• Processes assigned reports, worklists, and patient accounts with high accuracy and attention to detail.
• Collaborates with management and coworkers in an open, positive manner.
• Communicates with patients regarding their accounts, answers billing questions, and explains payment options.
• Verifies patient insurance coverage and benefits; coordinates with insurers to resolve discrepancies.
• Duties may be adjusted by management as needed.

Skills

Billing follow-up

Claims processing

HIPAA compliance

Communication skills

Data entry

Microsoft Word

Excel

Medical terminology

Attention to detail

Teamwork

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Job description

Job Requisition ID

R00054317

Job Category

Clerical and Customer Service

Organization

Rev Cycle - Professional Non Govt FU

Location/s

Central Billing Office-Clinton

Job Title

Patient Account Representative _Professional Billing Non-Government follow-up

Job Summary

To perform patient financial service functions such as scanning, filing, receiving and reviewing correspondence, reviewing third-party and patient billing, and review and resolution of billing questions, at an introductory level. Ensures financial success for University of Mississippi Medical Center through diligent approach to work and attention to detail.

Education & Experience

High school diploma or GED and one (1) year of related revenue cycle experience

Certifications, Licenses Or Registration Required

N/A

Preferred Qualifications

Preferred qualifications include experience managing appeals and denials, along with a strong understanding of claim forms and related billing documentation.

Knowledge, Skills & Abilities

Basic knowledge of medical claims processing. Ability to maintain confidentiality. Good verbal and written communication skills. Maintains professional standards. Effective organizational skills. Basic computer skills, including but not limited to proficiency in Microsoft Word and Excel, and basic data entry. Basic knowledge of medical terminology, Basic knowledge of revenue cycle functions, Ability to pay attention to detail, Ability to maintain a professional appearance and attitude, Ability to read, write, type, and follow oral and written directions, Ability to work independently to effectively and efficiently perform assigned duties, and good interpersonal communication and organizational skills, and proven ability to work effectively with others.

Responsibilities

• Engages in core revenue cycle functions such as, billing, claims filing, data entry, charge entry, insurance follow up, denial management, payment posting, customer service, and billing records review.


• Maintains strict confidentiality and adheres to all HIPAA guidelines and regulations. Complies with policies, processes and department guidelines for assigned revenue cycle duties.


• Prepares and submits clean claims to insurance companies either electronically or by paper in an accurate, timely and compliant manner.


• Processes assigned reports, worklists, and patient accounts with high accuracy and attention to detail.


• Collaborates with management and co-workers in an open and positive manner.


• Communicate with patients regarding their accounts, answer billing questions, and provide information on payment options.


• Verify patient insurance coverage and benefits, and coordinate with insurance companies to resolve any discrepancies.


• The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Physical And Environmental Demands

Requires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional handling or working with potentially dangerous equipment, occasional working hours beyond regularly scheduled hours, occasional travelling to offsite locations, no activities subject to significant volume changes of a seasonal/clinical nature, occasional work produced is subject to precise measures of quantity and quality, occasional bending, occasional lifting/carrying up to 10 pounds, occasional lifting/carrying up to 25 pounds, occasional lifting/carrying up to 50 pounds, occasional lifting/carrying up to 75 pounds, occasional lifting/carrying up to100 pounds, no lifting/carrying 100 pounds or more, no climbing, no crawling, occasional crouching/stooping, occasional driving, occasional kneeling, occasional pushing/pulling, frequent reaching, frequent sitting, frequent, standing, occasional twisting, and frequent walking. (Occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)

Time Type

Full time

FLSA Designation/Job Exempt

No

Pay Class

Hourly

FTE %

100

Work Shift

Day

Benefits Eligibility

Grant Funded:
No

Job Posting Date

10/12/2026

Job Closing Date (open until filled if no date specified)

10/15/2026