Patient Account Representative - Business Office - Full Time - Days - 8hr Glendora

Emanate Health; Glendora (CA); On-site; USD 32,000 - 48,000; Full time

Job summary

Emanate Health is seeking a billing professional to ensure payment of charges for healthcare services. The role spans customer service, billing, collections, follow-up and cash posting, with possible area reassignment to fit organizational needs.

Requirements include a High School diploma or equivalent, or work experience in lieu of a diploma, and preferred bilingual Spanish. At least three years in billing and excellent customer service skills are expected.

Qualifications

• High School diploma or equivalent, or work experience in lieu of High School Diploma.
• Bilingual Spanish preferred.
• Three years' billing experience is preferred.
• Excellent customer service skills required.

Responsibilities

• Responsible for ensuring payment of charges for Health Care services rendered by Emanate Health.
• May be assigned to different areas of the payment process including customer service, billing, collections, follow-up and cash posting.
• Area assignments may be changed according to the needs of Emanate Health.

Skills

Customer service

Spanish bilingual

Education

High School diploma or equivalent

Job description

Everyone at Emanate Health plays a vital role in the care we deliver. No matter what department you belong to, the work you do at Emanate Health affects lives.

When you join Emanate Health, you become part of a team that works together to strengthen our communities and grow as individuals.

On Glassdoor's list of \"Best Places to Work\" in 2021, Emanate Health was named the #1 ranked health care system in the United States, and the #19 ranked company in the country.

Job Summary

Responsible for ensuring payment of charges for Health Care services rendered by Emanate Health. May be assigned to different areas of the payment process including customer service, billing, collections, follow-up and cash posting. Area assignments may be changed according to the needs of Emanate Health.

Job Requirements

Minimum Education Requirement : High School diploma or equivalent, or work experience in lieu of High School Diploma. Bilingual Spanish preferred.

Minimum Experience Requirement : Three years' billing experience is preferred. Excellent customer service skills required. Delivering world-class health care one patient at a time.

Pay Range: $23.00 - $34.50

We are more than just a health system. At Emanate Health, we are a catalyst for change and a beacon for healthier lives.

When you come to any one of our locations, you'll be treated like family. And as part of our family, you can rest easy knowing we'll do whatever it takes to benefit your health and wellness.

Our mission

Emanate Health exists to help people keep well in body, mind and spirit by providing quality health care services in a safe, compassionate environment.

Our vision

We are an integral partner in elevating our communities' health.

Our values

• Patients and their families are the reason we are here. We want them to experience excellence in all we do through the quality of our services, our teamwork, and our commitment to a caring, safe and compassionate environment.
• Respect. We affirm the rights, dignity, individuality and worth of each person we serve and of each other.
• Excellence. We maintain an unrelenting drive for excellence, quality and safety, and strive to continually improve all that we do.
• Compassion. We care for each person and each team member as part of our family.
• Integrity. We believe in fairness and honesty and are guided by our code of ethics.
• Stewardship. We wisely care for the human, physical and financial resources entrusted to us.