Registration Representative - Full Time - Days - 8hr FPH

Emanate Health; Glendora (CA); On-site; USD 32,000 - 47,000; Full time

Job summary

Emanate Health in California seeks a Registration Representative to ensure accurate, courteous, and timely processing of pre-admits, in-patients, and ER registrations per hospital policy. You will verify insurance, obtain authorizations, determine patient financial responsibility, and document it clearly.

The role requires good customer service, data entry skills, and knowledge of medical terminology; bilingual abilities are a plus. Mon-Fri 8:30am-5pm; pay range $23.00–$34.50 hourly.

Qualifications

• High School diploma or equivalent preferred.
• Some college or technical school preferred.
• Excellent customer service skills required.
• Computer data entry skills required.
• Knowledge of medical terminology preferred.
• Insurance verification experience preferred.
• Bilingual preferred.

Responsibilities

• Process pre-admits, in-patients, ancillary patients and ER registrations.
• Verify insurance eligibility/benefits and obtain authorizations.
• Document patient financial responsibility accurately.
• Assist with patient transport as needed, including pushing wheelchairs.

Skills

Excellent customer service

Data entry

Medical terminology

Insurance verification

Bilingual

Education

High School diploma or equivalent

Some college or technical school

Job description

Current Emanate Health Employees. Everyone at Emanate Health plays a vital role in the care we deliver. No matter what department you belong to, the work you do at Emanate Health affects lives. When you join Emanate Health, you become part of a team that works together to strengthen our communities and grow as individuals.

On Glassdoor's list of "Best Places to Work" in 2021, Emanate Health was named the #1 ranked health care system in the United States, and the #19 ranked company in the country.

Job Summary

Under the direction of the Department Director/Manager/Coordinator/Lead, the Registration Representative is responsible for the accurate, courteous, professional and timely processing of all pre-admits, in- patients, ancillary patients and emergency room registrations per hospital and department policy and procedures. Verifies insurance eligibility/benefits, obtains authorizations, determines, requests and accurately documents patients financial responsibility. Performs light to medium work, including pushing wheelchairs.

Job Requirements

• Minimum Education Requirement: High School or equivalent preferred.
• Some college or technical school preferred.
• Minimum Experience Requirement: Excellent customer service skills required.
• Computer skills for data entry required.
• Knowledge of medical terminology preferred.
• Insurance verification experience preferred.
• Bilingual preferred.
• Minimum License Requirement: Mon-Fri 8:30am-5pm; including but not limited to weekends and holidays

Delivering world-class health care one patient at a time.

Pay Range: $23.00 - $34.50

We are more than just a health system. At Emanate Health, we are a catalyst for change and a beacon for healthier lives. When you come to any one of our locations, you'll be treated like family. And as part of our family, you can rest easy knowing we'll do whatever it takes to benefit your health and wellness.

Our mission

Emanate Health exists to help people keep well in body, mind and spirit by providing quality health care services in a safe, compassionate environment.

Our vision

We are an integral partner in elevating our communities' health.

Our values

Patients and their families are the reason we are here. We want them to experience excellence in all we do through the quality of our services, our teamwork, and our commitment to a caring, safe and compassionate environment.

• Respect. We affirm the rights, dignity, individuality and worth of each person we serve and of each other.
• Excellence. We maintain an unrelenting drive for excellence, quality and safety, and strive to continually improve all that we do.
• Compassion. We care for each person and each team member as part of our family.
• Integrity. We believe in fairness and honesty and are guided by our code of ethics.
• Stewardship. We wisely care for the human, physical and financial resources entrusted to us.