Patient Account Representative

Dermatology-Consultants-P; Woodbury (MN); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

No Evenings or Weekends

Company-funded 401K and Profit Sharing

Discounts on Cosmetic Services

Free Parking

Paid Time Off and Paid Holidays

Wellness program

Medical, Dental, Vision, Short- & Long

Job summary

Dermatology Consultants, P.A. is seeking an experienced Patient Account Representative to support the revenue cycle in our Woodbury, MN office.

You will manage daily charges, insurance posting, denials handling, and patient inquiries while collaborating with providers and the Business Office staff to optimize cash flow and accuracy. The role offers a daytime schedule in a supportive, team-oriented environment.

Qualifications

• Strong Excel skills and high data accuracy.
• Fast-paced environment with multiple deadlines.
• Proficient in MS Office and healthcare billing software.
• Excellent communication with colleagues and providers.

Responsibilities

• Editing and entry of daily charges from our dermatology providers as needed
• Insurance payment application including payment, denial and remit posting
• Pre-collection calls to patients regarding past due balances
• Billing and collections duties
• Process insurance denials and file appeals
• Transaction and data entry posting (adjustments, denials, reversals, etc.)
• Verify insurance eligibility
• Review and process returned mail
• Review and process cash and bank deposits
• Maintain understanding of policies and procedures of the entire Business office
• Answer the Business Office phone line and provide patient-centered customer service
• Protect patient confidentiality

Skills

Excel

Attention to detail

Data accuracy

Tech skills

Tools

MS Office

Billing software

Job description

Job DetailsLevel: ExperiencedJob Location: Woodbury/Admin Office - Woodbury, MN 55125Position Type: Full TimeSalary Range: $21.50 - $27.50 HourlyJob Shift: Day

Join a Top Workplace!! Become part of an award-winning team at Dermatology Consultants, a multi-year Star Tribune Top Workplace and a trusted leader in dermatologic care for more than 75 years. Founded in 1949, Dermatology Consultants is a thriving private practice with 24 providers serving patients across four East Metro clinic locations.

The Patient Account Representative (PAR) is a key member of the business office and performs operational duties within the revenue cycle. This role is responsible for daily tasks including patient account resolution, charge entry, denials and insurance follow-up, and payment application for multiple payers. The PAR serves as a patient advocate by answering billing questions regarding insurance payments and co-payments. This position also works directly with Dermatology Consultants providers, and staff, on issues impacting the revenue cycle and requires a strong understanding of all revenue cycle functions.

Duties:

• Editing and entry of daily charges from our dermatology providers as needed
• Insurance payment application including payment, denial and remit posting
• Pre-collection calls to patients regarding past due balances, sending letters as needed
• Billing and collections duties
• Process insurance denials and file appeals
• Transaction and data entry posting (adjustments, denials, reversals, etc.)
• Verify insurance eligibility
• Review and process returned mail
• Review and process cash and bank deposits
• Maintain understanding of policies and procedures of the entire Business office
• Answer the Business Office phone line and provide patient-centered customer service
• Protect patient confidentiality

Minimum Requirements:

• Strong knowledge of Excel
• High attention to detail and data accuracy
• Capable of working in a fast-paced environment with multiple deadlines
• Strong technology skills including using computer software, MS Office, fax, copier, printer
• Ability to use fingers/hands for data entry and phone work up to 8 hours daily
• Ability to communicate effectively with co-workers, supervisor, clinical staff, and providers

Desired Requirements:

• Experience with payer reimbursement policies, ERA and paper check posting, and payer remittance advice
• Knowledge of healthcare billing/revenue cycle process, specifically denials and appeals
• Knowledge of collections laws and practices
• Ability to audit and understand multiple payment accounts
• 2+ years’ experience in a healthcare business office setting

Schedule:

Full-time, Monday – Friday, days

Dermatology Consultants offers employees:

• Competitive Salary; holiday bonus eligibility
• No Evenings or Weekends
• Generous Company-funded 401K and Profit Sharing
• Discounts on Cosmetic Services (including Botox, laser hair removal, facials and more)
• Free Parking
• Paid Time Off and Paid Holidays
• Company-sponsored Wellness program
• Benefits; Medical, Dental, Vision, Short- and Long-Term Disability, Life Insurance, Accident, HSA, FSA, Legal, tuition reimbursement

Starting Pay Range:

$21.50 - $27.50 per hour

Dermatology Consultants, P.A. is an Equal Opportunity Employer