Patient Account Representative

Harris Computer; Mississippi; On-site; USD 49,000 - 52,000; Full time

Benefits offered by this job

Health benefits

RRSP matching

Stock options

Career development opportunities

Job summary

Harris Computer in Mississippi is seeking a Billing Specialist to manage accounts receivable, verify billing data, and address denials. You will handle patient accounts, respond to inquiries, and ensure timely payments.

The role requires accuracy, discretion with confidential information, and the ability to escalate collections per guidelines. The company offers a competitive Total Rewards program including health benefits, stock options, and opportunities for career development.

Qualifications

• Experience with medical billing and claims processing.
• Attention to detail and data accuracy.
• Ability to interpret denied claims and resubmit or appeal.

Responsibilities

• Manage work queue and aging lists to ensure timely payment of accounts.
• Verify completeness and accuracy of billing data; correct errors.
• Read and interpret denied claims to resolve discrepancies; resubmit or appeal as needed.
• Review aging accounts and pursue collections per guidelines.
• Maintain documentation and verify remittances meet contractual obligations.
• Audit patient accounts and handle non-covered or out-of-network adjustments per guidelines.
• Handle telephone inquiries and resolve patient account questions with professionalism.
• Maintain confidentiality of patient, proprietary, and employee information.

Job description

Essential Functions

• Manages work queue, aging lists, and claims correspondence to assure accurate and timely payment of accounts.
• Verifies completeness and accuracy of billing data and revises any errors.
• Reads and interprets denied claims in order to resolve discrepancies; resubmits or files appeal for reconsideration.
• Reviews aging accounts in order to collect amounts due or initiates escalation procedures for collections, according to established guidelines.
• Notes follow-up on billing records and maintains supporting documents and notes in established files; verifies that remittances meet contractual obligations.
• Audits and resolves discrepancies on patient accounts; reviews accounts for non-covered or out of network procedures and refers adjustments according to established guidelines.
• Receives telephone calls; answers inquiries and resolves patient account questions; contacts patients to obtain or relay account information.
• Requires regular and prompt attendance.
• Maintains and protects confidentiality in all aspects of patient health information, proprietary information, and employee information.
• Manages customer/client interactions in a professional manner; responds promptly to requests for service and assistance, and meets those commitments.
• Demonstrates the spirit of the philosophy, mission, and values through words and actions, and implements them into department processes, programs, and the working environment.
• Performs other duties as assigned.

The potential salary range for this role is $49,000.00 USD to $ 52,000.00 per year. Final compensation will be based on experience, skills, market conditions, and internal equity. We offer a competitive Total Rewards program including health benefits, RRSP matching, stock options, and career development opportunities.