Patient Account Representative

Harris Computer; Kentucky; On-site; USD 49,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Stock options

Career development opportunities

Job summary

Harris Computer in Kentucky is seeking a Billing Specialist to manage billing workflows and ensure timely payment of accounts. You will verify data accuracy, handle denied claims, and maintain thorough documentation.

The role requires attention to detail, clear communication with patients, and strict confidentiality. The company offers health benefits, stock options, and opportunities for career development.

Responsibilities

• Manages work queue, aging lists, and claims correspondence to assure accurate and timely payment.
• Verifies completeness and accuracy of billing data and revises any errors.
• Reads and interprets denied claims to resolve discrepancies; resubmits or files appeal for reconsideration.
• Reviews aging accounts to collect amounts due or initiates escalation procedures for collections.
• Notes follow-up on billing records and maintains supporting documents and notes in established files.
• Audits and resolves discrepancies on patient accounts; reviews accounts for non-covered or out of network procedures.
• Receives telephone calls; answers inquiries and resolves patient account questions.
• Maintains and protects confidentiality in all aspects of patient health information, proprietary information, and employee information.
• Manages customer/client interactions in a professional manner; responds to requests for service and assistance.
• Demonstrates the spirit of the philosophy, mission, and values through actions in department processes.
• Performs other duties as assigned.

Job description

Essential Functions

• Manages work queue, aging lists, and claims correspondence to assure accurate and timely payment of accounts.
• Verifies completeness and accuracy of billing data and revises any errors.
• Reads and interprets denied claims in order to resolve discrepancies; resubmits or files appeal for reconsideration.
• Reviews aging accounts in order to collect amounts due or initiates escalation procedures for collections, according to established guidelines.
• Notes follow-up on billing records and maintains supporting documents and notes in established files; verifies that remittances meet contractual obligations.
• Audits and resolves discrepancies on patient accounts; reviews accounts for non-covered or out of network procedures and refers adjustments according to established guidelines.
• Receives telephone calls; answers inquiries and resolves patient account questions; contacts patients to obtain or relay account information.
• Requires regular and prompt attendance.
• Maintains and protects confidentiality in all aspects of patient health information, proprietary information, and employee information.
• Manages customer/client interactions in a professional manner; responds promptly to requests for service and assistance, and meets those commitments.
• Demonstrates the spirit of the philosophy, mission, and values through words and actions, and implements them into department processes, programs, and the working environment.
• Performs other duties as assigned.

The potential salary range for this role is $49,000.00 USD to $ 52,000.00 per year. Final compensation will be based on experience, skills, market conditions, and internal equity. We offer a competitive Total Rewards program including health benefits, RRSP matching, stock options, and career development opportunities.