Patient Account Representative

Mclaren-Health-Care; Flint (MI); On-site; USD 25,000 - 39,000; Full time

Job summary

McLaren Health Care is seeking a Patient Account Representative for the day shift. You will maintain patient financial data, process claims and payments, and answer questions about bills.

You will identify delinquent accounts and support collections when needed, serving as the primary contact for patient billing inquiries. The role requires a high school diploma or GED and at least one year of experience with third-party payers in medical billing appeal/denial processes.

Qualifications

• High School Diploma or GED required.
• At least 1 year experience with third-party payers in medical billing appeal/denial process.

Responsibilities

• Maintain patient accounts and billing information.
• Process patient billing and inquiries, identify delinquent accounts.
• Follow collection procedures and communicate with customers about delinquencies.

Skills

Medical billing

Payer denial handling

Accounts receivable

Education

High School Diploma or GED

Job description

The McLaren system includes 12 hospitals across the state, ambulatory surgery centers, imaging centers, a 730-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 242,000 Michigan lives, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network, and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer center. McLaren has 20,000 full-, part-time and contracted employees and more than 93,000 network providers throughout Michigan.

Job Title: Patient Account Representative

Shift: Day shift

Daily Work Times: Variable

Scheduled Biweekly Hours: 80

Position Summary: Maintain general patient information and financial data associated with diagnoses, treatments, payments and health insurance coverage, as it relates to medical services. Process claims, address overdue accounts, and initiate collections when necessary. Function as the primary source of information for patients who call with questions about a bill.

Job Specific Duties and Responsibilities:

1.Maintain a database of client accounts and billing information. Record information about financial status of customers and status of collection efforts.

2.Perform patient billing and reporting activities including review of patient accounts to identify delinquent and due accounts.

3.Follow collection procedures to receive the payments including locating and notifying customers of delinquent accounts by mail or telephone.

Required:

High School Diploma or GED.

One year previous working experience with third party payers in medical billing appeal/denial process.

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans

We are committed to encouraging and sustaining a work environment free of unlawful harassment, discrimination, and/or retaliation. We are an Aff…

Additional Information

• Schedule: Full-time
• Requisition ID: 26012068
• Daily Work Times: Variable
• On Call: No

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

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McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status,national origin, disability, genetic information, height or weight, protected veteran or other classificationprotected by law.