Patient Account Registrar Union 10 Hr - SMRMC Admitting

Saint Mary's Regional Medical Center; Reno (NV); On-site; USD 45,000 - 55,000; Full time

Job summary

Saint Mary’s Health Network, a member of Prime Healthcare, is seeking a Patient Account Registrar in Reno, NV. You will interview patients to obtain identifying and insurance information, verify data, and input records to ensure accurate billing and scheduling.

This role requires strong communication, attention to detail, and the ability to collaborate with reception and PBX teams. The position is full-time, daytime shifts in a hospital environment.

Qualifications

• Previous hospital admissions experience preferred.
• Familiarity with medical terminology.
• Strong written and verbal communication skills.
• Ability to multi-task to meet deadlines.
• Customer service experience required.

Responsibilities

• Interview patients to collect identifying and insurance information.
• Verify data and update records in the system.
• Interface with PBX and reception areas.
• Communicate with diverse patient populations across age groups.
• Handle special projects with set timelines.

Skills

Customer Service

Communication Skills

Medical Terminology

Multi-tasking

Analytical Thinking

Education

High School Diploma or GED

Job description

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Saint Mary’s Health Network, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

As a long-standing community partner with a 116-year history, Saint Mary’s Health Network offers Northern Nevada inpatient, outpatient, ancillary, and wellness services. Nationally recognized and accredited by the Joint Commission, as well as named one of the Top 100 Hospitals by Fortune/Merative and America’s Best 250 hospitals by Healthgrades, Saint Mary’s Regional Medical Center is a 352-bed acute care hospital offering a robust line of inpatient, outpatient and ancillary services including a top-rated Center for Cancer, surgical and orthopedic services, and an award-winning Cardiology program and more. The health system, a member of Prime Healthcare, also operates a fully-integrated Medical Group, multiple urgent care clinics, freestanding imaging, lab, and primary care clinics. For more information, visit www.SaintMarysReno.com.

Responsibilities

The Patient Account Registrar interviews the patient or his/her representative to obtain identifying and verifying information, such as patient/s name, address, age, date of birth, social security number, occupation, insurance information and obtaining authorization. Also, have the capabilities of interfacing with the PBX operator and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

1. Previous hospital experience as an admissions representative preferred.

2. Knowledge of medical terminology preferred.

3. Effective written and verbal communication skills

4. Ability to multi-task, prioritize needs to meet required timelines

5. Analytical and problem-solving skills

6. Customer Services experience required

7. High School Graduate or GED Equivalent preferred.

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights:https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf