Patient Account Registrar - Admitting

Desert Valley Hospital, Inc.; Victorville (CA); On-site; USD 26,000 - 37,000; Full time

Job summary

Desert Valley Hospital in Southern California is seeking a Patient Account Registrar for per diem coverage. The role involves interviewing patients, collecting demographics, securing insurance details, and coordinating with the Admitting department to ensure accurate data entry and eligibility verification.

Strong communication, medical terminology knowledge, and multitasking abilities are essential; prior hospital admissions experience is preferred.

Qualifications

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer Services experience required.

Responsibilities

• The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics.
• This position also secures insurance information, eligibility, benefits and authorizations as applicable.
• Works closely with all facets of the Admitting department including PBX operator function and reception areas.
• Must be able to operate a computer to input and retrieve data.
• Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics.
• Maintain proficiency in medical terminology.
• Special projects or other assignments may be given with expectations to be completed in a specified timeframe.

Skills

Previous hospital experience

Medical terminology knowledge

Written and verbal communication

Multi-tasking / prioritization

Analytical / problem-solving

Customer service experience

Education

High School/GED

Job description

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Desert Valley Hospital, a member of the Prime Healthcare Foundation, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.Desert Valley Hospital is an accredited 148-bed acute care hospital located in Southern California. Desert Valley Hospital is in the top 5% of more than 4,500 hospitals nationwide for clinical performance. The hospital has achieved numerous quality award distinctions including Patient Safety Excellence Award, Women's Health Excellence Award and Distinguished Hospital Clinical Excellence Award. Desert Valley Hospital, along with Desert Valley Medical Group, offers key services to the community including heart care, emergency services, labor and delivery, surgical services and more. For more information visit www.DesertValleyHospital.com.

Responsibilities

The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe.

Qualifications

Education and Work Experience

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer Services experience required.
• High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)

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Pay Transparency

Desert Valley Hospital offers competitive compensation and a reasonable compensation estimate for this role is $23.00. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

Employment Status

Per Diem

Shift

Variable

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.Know Your Rights:https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Privacy Notice

Privacy Notice for California Applicants: https://www.primehealthcare.com/wp-content/uploads/2024/04/Notice-at-Collection-and-Privacy-Policy-for-California-Job-Applicants.pdf