Patient Account Registrar

Prime Healthcare; Pampa (TX); On-site; USD 36,000 - 56,000; Full time

Job summary

Pampa Regional Medical Center, part of Prime Healthcare, is seeking a Patient Account Registrar to join our hospital team. You will interview patients or representatives to collect demographics and verify insurance details to support admissions and billing processes.

Key responsibilities include obtaining insurance information, coordinating benefits and authorizations, and collaborating with PBX and reception areas.

Qualifications

• Prior hospital admissions experience preferred.
• Knowledge of medical terminology preferred.
• Strong written and verbal communication skills.
• Ability to multi-task and prioritize to meet deadlines.
• Customer service experience required.
• High School Diploma or GED required.

Responsibilities

• Interview patients or representatives to obtain demographics.
• Secure insurance information, eligibility, benefits and authorizations.
• Work with Admitting department including PBX and reception areas.
• Input and retrieve data on computer.
• Communicate with population using age-specific techniques.
• Maintain proficiency in medical terminology.

Skills

Communication skills

Multi-tasking

Analytical skills

Medical terminology

Customer service

Education

High School/GED

Job description

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion, and community! Pampa Regional Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

Located in the center of the Texas Panhandle, Pampa Regional Medical Center is a 25-bed critical-access hospital serving our communities with a full range of surgical and medical services. Pampa Regional Medical Center is certified by the Accreditation Commission for Health Care (ACHC) and has been recognized by the Leapfrog Group and Healthgrades for patient safety and was named among the “100 Top Hospitals” by IBM Watson Health in 2018. Pampa Regional offers key services to the community including heart care, emergency services, urgent care, surgical services and more. For more information visit www.prmctx.com.

Responsibilities

The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe

Qualifications

Education and Work Experience

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills .
• Ability to multi-task, prioritize needs to meet required timelines .
• Analytical and problem-solving skills .
• Customer Services experience required .
• High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires).

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights:https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf