Patient Account Registrar

Centinela Hospital Medical Center; North Las Vegas (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

North Vista Hospital in North Las Vegas, NV is seeking a Patient Account Registrar for the night shift on a full-time basis. The role involves interviewing patients or representatives to collect demographics and insurance details, securing eligibility and authorizations, and coordinating with the Admitting team.

The ideal candidate will input and retrieve data accurately, communicate with patients using age-appropriate terminology, and maintain proficiency in medical terminology.

Qualifications

• Effective written and verbal communication skills
• Ability to multi-task, prioritize to meet timelines
• Analytical and problem-solving skills
• Customer Services experience required
• Knowledge of medical terminology preferred

Responsibilities

• Interview patients or representatives to collect demographics and insurance info
• Secure insurance eligibility, benefits and authorizations as applicable
• Coordinate with Admitting department and PBX/reception areas
• Input and retrieve data using a computer
• Communicate with patients across age groups using appropriate terminology
• Support special projects with defined timeframes

Skills

Communication skills

Multi-tasking

Analytical skills

Customer service

Education

High School Graduate or GED

Job description

Overview

At North Vista Hospital, our dedicated team of professionals are committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, a Top-15 hospital system in the United States, North Vista Hospital is actively seeking new members to join its award-winning team!

North Vista Hospital is an accredited 177-bed state-of-the-art hospital located in North Las Vegas, Nevada. North Vista offers comprehensive healthcare services, including mental health care, emergency care, heart care, advanced surgical procedures, diagnostic imaging and help for a broad range of medical conditions. Equipped with advanced medical technology and staffed by a team of highly skilled healthcare professionals, North Vista is committed to providing high-quality care in a friendly hospital environment. The hospital has achieved numerous quality award distinctions including Patient Safety Excellence Award, Bariatric Surgery Excellence Award, Heart Failure recognition and more. For more information, please visit www.northvistahospital.com.

Responsibilities

The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

1. Previous hospital experience as an admissions representative preferred.
2. Knowledge of medical terminology preferred.
3. Effective written and verbal communication skills
4. Ability to multi-task, prioritize needs to meet required timelines
5. Analytical and problem-solving skills
6. Customer Services experience required
7. High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)

Employment Status

Full Time

Shift

Nights

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf