Patient Account Registrar

Saint Michael's Medical Center; Garden City (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Garden City Hospital is seeking a Patient Account Registrar to join our award-winning team. You will interview patients or their representatives to obtain demographics, secure insurance information, eligibility, benefits and authorizations, and collaborate with Admitting, PBX, and reception areas to ensure a seamless patient experience.

The role requires proficiency with medical terminology, strong written and verbal communication skills, and the ability to multi-task in a fast-paced hospital

Qualifications

• Ability to input and retrieve data in hospital information systems.
• Familiarity with medical terminology and patient care processes.
• Strong written communication skills for documentation.
• Excellent verbal communication with patients, families, and staff.
• Capability to manage multiple tasks and prioritize timelines.
• Analytical and problem-solving abilities in a healthcare setting.
• Experience in customer service within a hospital environment is preferred.

Responsibilities

• Interview the patient or representative to obtain demographics.
• Secure insurance information, eligibility, benefits and authorizations as applicable.
• Coordinate with Admitting, PBX, and reception areas to ensure smooth workflow.
• Operate computer systems to input and retrieve patient data.
• Communicate effectively with patients across age groups while maintaining accuracy.

Skills

Patient intake

Medical terminology

Written communication

Verbal communication

Multi-tasking

Analytical thinking

Customer service

Education

High School Diploma or GED

Job description

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Garden City Hospital, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

At Garden City Hospital, we pride ourselves on community involvement and commitment to preserving access to quality and compassionate healthcare. We are a state-of-the-art medical facility with over 300 licensed beds and a teaching hospital, offering medical education to students, residents and fellows from across the country. The residency and fellowship programs offer graduate medical education to more than 80 trainees in specialties. Garden City Hospital has an award-winning staff of over 350 of the area's best and brightest physicians from almost every specialty. Learn more at www.gch.org.

Responsibilities

The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe

Qualifications

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer Services experience required.
• High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires).

Employment Status

Full Time

Shift

Nights

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf