Patient Account Registrar

Saint Michael's Medical Center; Evanston (IL); On-site; USD 21,000 - 31,000; Full time

Job summary

Saint Francis Hospital in Evanston, IL is seeking a Patient Account Registrar for full-time days 7:00 am–3:30 pm with rotating weekends. You will interview patients to collect demographics and verify insurance information, benefits, and authorizations as applicable.

Working within Admitting, you'll input data into registration systems, collaborate with PBX and reception, and communicate with patients across age groups while maintaining proficiency in medical terminology.

Qualifications

• Previous hospital admissions experience preferred.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills.
• Ability to multi-task and prioritize to meet timelines.
• Analytical and problem-solving skills.
• Customer service experience required.
• High School Graduate or GED Equivalent required.

Responsibilities

• Interview the patient or representative to obtain demographics.
• Secure insurance information, eligibility, benefits and authorizations as applicable.
• Work closely with Admitting department including PBX and reception areas.
• Operate computer to input and retrieve data.
• Communicate with patients across age groups using age-appropriate techniques.
• Maintain proficiency in medical terminology.
• Complete special projects within specified timeframes.

Skills

Customer Services experience

Effective communication

Multi-tasking

Analytical skills

Knowledge of medical terminology

Education

High School Diploma or GED

Job description

Overview

Department: Admitting

Schedule: Full Time 7a-3:30p and rotating weekends

Facility: Prime Healthcare Saint Francis Hospital

Location: Evanston, IL

Responsibilities

The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe

Qualifications

1. 1. Previous hospital experience as an admissions representative preferred.
2. 2. Knowledge of medical terminology preferred.
3. 3. Effective written and verbal communication skills
4. 4. Ability to multi-task, prioritize needs to meet required timelines
5. 5. Analytical and problem-solving skills
6. 6. Customer Services experience required
7. 7. High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Pay Transparency

Saint Francis Hospital offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $15.50 to $22.45. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

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