Patient Account Registrar

Saint Mary's Health Network; Evanston (IL); On-site; USD 21,000 - 31,000; Full time

Job summary

Saint Francis Hospital in Evanston, IL is seeking a Patient Account Registrar for the Admitting department. This full-time role handles patient interviews, demographic collection, and insurance information with a focus on accurate data entry and customer service.

The position requires knowledge of medical terminology and strong communication skills, with a daytime shift and rotating weekends. A high school diploma or GED is required.

Qualifications

• Prefer prior hospital admissions experience.
• Knowledge of medical terminology preferred.
• Excellent written and verbal communication skills.
• Ability to multi-task and meet deadlines.
• Analytical and problem-solving abilities.
• Customer service experience required.
• High school graduate or GED.

Responsibilities

• Interviews the patient or representative to obtain demographics.
• Secures insurance information, eligibility, benefits and authorizations as applicable.
• Coordinates with all facets of Admitting including PBX/operator and reception areas.
• Operates a computer to input and retrieve data; communicates with diverse populations.

Skills

Hospital admissions experience

Medical terminology knowledge

Effective communication

Multi-tasking / prioritization

Analytical / problem solving

Customer service

High school diploma

Education

High School Diploma or GED

Job description

Overview

Department: Admitting

Schedule: Full Time 7a-3:30p and rotating weekends

Facility: Prime Healthcare Saint Francis Hospital

Location: Evanston, IL

Responsibilities

The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe

Qualifications

1. 1. Previous hospital experience as an admissions representative preferred.
2. 2. Knowledge of medical terminology preferred.
3. 3. Effective written and verbal communication skills
4. 4. Ability to multi-task, prioritize needs to meet required timelines
5. 5. Analytical and problem-solving skills
6. 6. Customer Services experience required
7. 7. High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Pay Transparency

Saint Francis Hospital offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $15.50 to $22.45. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

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