Patient Account Registrar

Talentify; Aurora (IL); On-site; USD 22,000 - 32,000; Full time

Job summary

Mercy Medical Center in Aurora, IL is seeking a Patient Account Registrar in the Admitting department. The role includes interviewing patients to collect demographics and insurance details, entering data into a computer system, and coordinating with PBX/reception.

Requirements include a high school diploma or GED, solid written and verbal communication, and the ability to multitask and manage timelines. Prior hospital admissions experience is preferred.

Qualifications

• High School Graduate or GED required (effective 4/1/14 for all new hires).
• Strong written and verbal communication skills.
• Ability to multi-task and prioritize to meet timelines.
• Analytical and problem-solving skills.
• Customer service experience required.

Responsibilities

• Interview the patient or representative to obtain demographics.
• Secure insurance information, eligibility, benefits and authorizations as applicable.
• Work with Admitting department, PBX operator and reception areas.
• Operate a computer to input and retrieve data.
• Communicate with patients across all ages using age-appropriate techniques.
• Maintain proficiency in medical terminology.
• Perform special projects or assignments with deadlines.

Skills

Effective written and verbal沟通

Multi-tasking

Analytical problem solving

Customer service

Education

High School diploma or GED

Job description

Overview

Department: Admitting

Shift: Full-Time; Days; 12 hour shifts; 10:30am-11pm

Facility: Mercy Medical Center

Location: Aurora, IL

Responsibilities

The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe

Qualifications

EDUCATION, EXPERIENCE, TRAINING

• 1. Previous hospital experience as an admissions representative preferred.
• 2. Knowledge of medical terminology preferred.
• 3. Effective written and verbal communication skills
• 4. Ability to multi-task, prioritize needs to meet required timelines
• 5. Analytical and problem-solving skills
• 6. Customer Services experience required
• 7. High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)

Pay Transparency

Mercy Medical Center offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $16.20 to $23.01. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

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