Patient Account Registrar

Prime Healthcare; Aurora (IL); On-site; USD 22,000 - 32,000; Full time

Job summary

Mercy Medical Center in Aurora, IL is seeking a Patient Account Registrar for the Admitting department. The role involves interviewing patients to obtain demographics, securing insurance information, and coordinating authorizations.

You will work with PBX and reception, input data, and communicate with patients across age groups. Must maintain medical terminology proficiency and handle special projects with deadlines.

Qualifications

• Previous hospital admissions experience preferred.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills.
• Ability to multi-task and prioritize timelines.
• Analytical and problem-solving skills.
• Customer service experience required.
• High School Graduate or GED Equivalent required.

Responsibilities

• Interviews the patient or representative to obtain patient demographics.
• Secures insurance information, eligibility, benefits and authorizations as applicable.
• Works with Admitting department including PBX operator and reception areas.
• Operates computer to input and retrieve data.
• Communicates with patients across age groups using age-appropriate techniques.
• Maintains proficiency in medical terminology.
• Special projects or other assignments may be given with deadlines.

Skills

Medical terminology

Customer service

Written and verbal communication

Multi-tasking

Education

High School Graduate or GED Equivalent

Job description

Overview

Department:Admitting

Shift: Full-Time; Days; 12 hour shifts; 10:30am-11pm

Facility: Mercy Medical Center

Location:Aurora, IL

Responsibilities

The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe

Qualifications

EDUCATION, EXPERIENCE, TRAINING

1. Previous hospital experience as an admissions representative preferred.

2. Knowledge of medical terminology preferred.

3. Effective written and verbal communication skills

4. Ability to multi-task, prioritize needs to meet required timelines

5. Analytical and problem-solving skills

6. Customer Services experience required

7. High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)

Pay Transparency

Mercy Medical Center offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits and other forms of compensation, is $16.20 to $23.01. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education credentials and licensure.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

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